CraftsVilla.com — cash back at home and take our order back

Address:Jaipur, Rajasthan

we received your order on 11 may, 2015.But after seeing the product, we were not satisfied at all.The product is totally different from the description given about cloth material and infact the colour is also totally different from the picture that is shown in your site.We are not satisfied with your product and would request you to take our order back and give cash back at home.We complained on your customer care site within 24 hours of delivery but still you didn't send anyone to take our order and to give our cash back to us.And you assured us that you will take our order back and will give our money back within 2 days of delivery if we find any defect in the peice.There is lots of defect in our peice.And tomorrow we have to leave jaipur by 2:30 pm to attend function.And now i request you to send your delivery man today to take our order back and please give our cash back to us.
Was this information helpful?
No (0)
Yes (0)
CraftsVilla.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CraftsVilla.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1161
    Pending
    115
    Resolved
    303
    CraftsVilla.com Phone
    +91 22 6157 9090
    CraftsVilla.com Address
    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
    View all CraftsVilla.com contact information