CraftsVilla.com — Dispute For Shipment, No response from customer care , no status updates

Address:Pune, Maharashtra

Dispute For Shipment No:[protected]!
Dispute For Shipment No:[protected]
Dispute For Shipment No:[protected]!

I have received delivery for ordered anarkali dresses, being unhappy with the fabric quality, immediately raised concern and received ticket number for returning products.
As suggested I couriered product back to the designers address within stipulated time and sent requested return courier details to [protected]@Craftvilla.com
However customer care did not responded till date .
I am continuously chasing over email for update on refund status..but no response.

Whenever I reached to customer care no +[protected]...it always ended up with "All executives are busy" and got disconnected.

There is no other medium to reach Craftvilla representatives/Customer care other than provided single no/email id.


I request you please take a note of complaint and help to get refund in time.
My email is jayant.[protected]@gmail.com, location :Pune
Was this information helpful?
No (0)
Yes (0)
CraftsVilla.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CraftsVilla.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1161
    Pending
    115
    Resolved
    303
    CraftsVilla.com Phone
    +91 22 6157 9090
    CraftsVilla.com Address
    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
    View all CraftsVilla.com contact information