[Resolved]  CraftsVilla.com — Fraud company-craftsvilla

Address:Bangalore, Karnataka, 560035
Website:craftsvilla.com

Regarding refund of order id[protected],[protected]

its been 2 months now that i asked for refund since i didn't receive my products but it is of no use.

crafts villa employees are not getting salary so they are after customers money.

I wonder whether monica Gupta and manoj gupta are really looking into customers satisfaction or not ?

how come these people are surviving. ??

its a money oriented company .
Was this information helpful?
No (0)
Yes (0)
Nov 24, 2016
Complaint marked as Resolved 
Verified Support
Oct 18, 2016
CraftsVilla.com Customer Care's response
Hi Sangeeta,

We're sorry for the experience you've had with us.

We'll get this checked and will get back to you at the earliest.

Regards,
Craftsvilla Happiness Team
Verified Support
Oct 24, 2016
CraftsVilla.com Customer Care's response
Hi Sangeeta,

As per our telephonic conversation, we have refunded the amount for Shipment #[protected] and #[protected]

Please connect with us for further assistance.

Regards,
Craftsvilla Happiness Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CraftsVilla.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1161
    Pending
    115
    Resolved
    303
    CraftsVilla.com Phone
    +91 22 6157 9090
    CraftsVilla.com Address
    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
    View all CraftsVilla.com contact information