[Resolved] CraftsVilla.com — Material taken back but money not refunded

vikasgumber

from Naini Tal, Uttarakhand

Address:

Panchkula, Haryana, 134109

Material against order no.[protected] was not as per the order. It was of inferior quality and was returned back. The money has not been refunded despite repeated calls. Do it immediately.

The material was returned on 25.07.2016. Even after more than 22 days the matter has not been resolved.

If this would be attitude of the company then how would the customers trust online shopping.

PLEASE RESOLVE THE MATTER AT THE EARLIEST.

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Sep 23, 2016

Complaint marked as Resolved

Verified Support

Aug 23, 2016

CraftsVilla.com Customer Care's response Hi Vikas,

Apologies !

Please help us with correct order/shipment details to further look into the issue.

Regards,
Craftsvilla Happiness Team