CraftsVilla.com — Product returned but didn't get refund

meenu dua

from Pune, Maharashtra

Address:	Panipat, Haryana, 132103
Website:	www.craftsvilla.com

I bought a saree/suit from craftvilla, quality of product wasn't good, so i decided to return it. They do not have tie-up with courier company for return, so they asked me to send the product back and they will refund my money plus courier charges. I returned the product, but they say it didn't reach the seller. I provided the tracking details, also proof that product is delivered. But they haven't refunded my money. Product cost was 760+100 rs courier charges.Courier got delivered on 14th feb.
Order number #[protected]
Tracking number #[protected] ondot couriers.
I have attached the screenshot of courier receipt, tracking details.
Meenu dua
[protected]

+4 photos

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Comments

Saima Alikhan

Please fastly revert back me...

Saima Alikhan

I m Saima, I want my money refund because m not satisfied this cloth so please urgently contact me and return my money...

Saima Alikhan

Craftsvilla.com — Muta red embroide kurta Return

I want my money because I am nt satisfied with the product quality plz tke ur product back and refund my money as soon as possible.fastly

CraftsVilla.com Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Meenu,

Regret the inconvenience caused to you.

As per our data your problem has been resolved. Hence, we request you to please check your email inbox and spam box our representatives have already replied on the same.

Regards,
Craftsvilla happiness team