CraftsVilla.com — non payment of total refund amount

Address:

Visakhapatnam, Andhra Pradesh

Confirmed Orders Order # Name QTY Date Status Estimated Delivery Date Tracking Number Courier Name Action Cancel Action [protected] rajeswari challa 1 04/01/2015 Shipped To Customer 16/01/2015 B16867978 DTDC couriers View [protected] rajeswari challa 1 04/01/2015 Refund Initiated 16/01/2015 View [protected] rajeswari challa 1 27/11/2014 Refund Initiated 14/12/2014 View We are sorry to inform you that due to unavoidable reasons, your shipment[protected] has been refunded by the seller. Below is voucher code of value Rs. 1344 which you can use on Craftsvilla.com to buy any of our 300, 000 products within next 90 days. We have added 5% extra in the following coupon as our "Sorry Gift". If you are fine with this coupon, please accept this coupon by clicking the Accept button below. Till you accept this coupon, this coupon will not be active and can not be used on Craftsvilla.com. Coupon Code Coupon Value Expiry Date CVRF1B5O31855 Rs. 1344 [protected]:35:25 Accept Not Accept [protected][protected][protected][protected][protected][protected] Below are Coupon details Shipment Value: Rs. 2500 Discount Amount: Rs. -1320 ShippingCost: Rs. 100 Extra 5% Value: Rs. 64 Total Coupon Value: Rs. 1344 [protected][protected][protected][protected][protected][protected] Below are Shipment details Image Shipment Id Product Name Price [protected] Teracotta Peacock set Rs. 2500 I have purchased 1 item with order number as given below . [protected] rajeswari challa 1 27/11/2014 But the same was not delivered to me and a mail was received as my amount is refunded vide voucher number Hi rajeswari challa, Thanks for your co-operation. Please find below details Voucher code - N97SNA Amount - Rs. 1320 Valid till - 28.02.2015 Please follow below steps to use the voucher in your next purchase Go to www.craftsvilla.com Click on the product you like Click on Add to Cart and then add to cart and checkout Then click on"Apply discount code" and enter your voucher code (You will get a discount equal to your voucher amount) Click on check out and continue as you normally do And again I booked another item for Rs 2500/- by paying balance amount Rs. 1280/- ( by deducting my previous paid amount Rs. 1320 which was refunded by you as mentioned above. Total I had paid Rs.1320+ Rs. 1280 = Rs. 2600/-. But today I received a mail that an amount of Rs. 1344 was refunded as the second item which I purchased is also unable to deliver. But you have refunded only Rs. 1344 /- instead of Rs.2600/- . Please refund the total amount I paid for purchasing the 2 items i.e. Rs.2600/- immediately otherwise I have no option, except to file a case in the court of law for cheating me.