CraftsVilla.com — Not satisfied with the product

Address:

Surat, Gujarat

The order was booked on 19.07.16
The billing date is 20.07.16
Received the product on 23.07.16
The product details: party wear, wedding dress in sky blue colour.

Sku mroya[protected]
Seller sku sf348
Trk#[protected]

The dress length is too long. there is now way that it can be shortened because of the unique pattern that the dress has. the colour of the salwar as shown is blue while the one sent is magenta. the quality of the embroidery is not satisfactory nor is it as shown in the picture. this has led to an unsatisfactory product. request you to see into the issue and resolve it at the earliest. the image of the invoice is attached below.
Craftvills seems to be a wonderful site with great products and i hope to get satisfactory products in the future.
I would request a refund for the product.