CraftsVilla.com — Order not Received | |||
Hi My daughter ordered a dress material from craftsvilla on 27.02.2015 via online payment by credit card. From that day onwards we are continuouslly tracking our order on your websites . Still we haven't recieved our order.Kindly confirm dispatch detail as soon as possible. Regards, Rajeev Srivastava M.no. [protected], [protected] Was this information helpful? | |||
|
CraftsVilla.com customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Dear BONKURU,
Your payment for the Order with Reference number[protected] on the Merchant Website : craftsvilla.com has been successfully processed
Merchant Website : craftsvilla.com
Date :[protected]:01:03
Merchant Reference Number :[protected]
EBS Payment ID : 37394809
Payment Mode : VISA Debit Card
Amount : 1699.00
Customer Name : BONKURU
Customer Email : bonkuru.[protected]@gmail.com
Status : SUCCESS
we have not recevied that order till now, , , its too late
when will we get that order
Your payment for the Order with Reference number[protected] on the Merchant Website : craftsvilla.com has been successfully processed
Merchant Website : craftsvilla.com
Date :[protected]:01:03
Merchant Reference Number :[protected]
EBS Payment ID : 37394809
Payment Mode : VISA Debit Card
Amount : 1699.00
Customer Name : BONKURU
Customer Email : bonkuru.[protected]@gmail.com
Status : SUCCESS
we have not recevied that order till now, , , its too late
when will we get that order
Dear Team
I had placed an order of 4 suits with you 2 MONTHS ago, my shipment number is[protected] and transaction number is[protected] and you have FAILED to deliver it. This order holds an advance payment of Rs 4396 which I now want REFUNDED. I have emailed to you before but there has been NO RESPONSE from your side. When I search the tracking number provided by you on the dtdc wed site, it shows that this order has been delivered in chennai but the order CONTENT is NOT the SAME. I have also spoken to the vendor who had to supply these products to me but no positive response from them either.
Please REFUND my money or I will now take a LEGAL ACTION against you.
Sunanda Arora
Email- [protected]@gmail.com
I had placed an order of 4 suits with you 2 MONTHS ago, my shipment number is[protected] and transaction number is[protected] and you have FAILED to deliver it. This order holds an advance payment of Rs 4396 which I now want REFUNDED. I have emailed to you before but there has been NO RESPONSE from your side. When I search the tracking number provided by you on the dtdc wed site, it shows that this order has been delivered in chennai but the order CONTENT is NOT the SAME. I have also spoken to the vendor who had to supply these products to me but no positive response from them either.
Please REFUND my money or I will now take a LEGAL ACTION against you.
Sunanda Arora
Email- [protected]@gmail.com
Craftsvilla.com — return of product
I bought a dress worth 900rs on craftsvillae but it not at all looking good as mentioned in the website n also the material is made of cheap quality I want to return dat dress n my money backCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
1161
Pending
115
Resolved
303
+91 22 6157 9090
Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
View all CraftsVilla.com contact information
I ordered a suit on 8th march, 2015. I've received it yet. Now they ask me cancel the order from their website which is not possible. It says CANNOT BE CANCELLED. and then will not refund but issue a voucher instead.