CraftsVilla.com — Order still not received and payment done via debt card

Address:

Kota, Rajasthan

I have ordered a blue and white Anarkali Suit on 18th July 2015, payment done via debit card of INR 1199. The estimated time of delivery was stated to be 25th July 2015. After waiting for more than 10 days, I E-mailed them about the same on their Customercare email id provided. I also tried calling their Customer care number [protected] which always plays recorded message and at the end says our executives are busy on another call. This message plays whole day this means whole day executives are busy over phone only either for personal reasons or any other. I even dropped a message on their Fb page but till date have not received a single response from their end. I want the money back with the compensation.