[Resolved] CraftsVilla.com — Ordered for gown and they send me salwar suit | |||||
This is really a very very bad experience. Have ordered gown for my pre wed shoot firstly i got many mails that my order is cancelled and finally when i got the parcel it was salwar suit cloth with dupptta (That too in very bad quality with different color) i cant believe any site can respond like this & when i am trying to contact they are not responding. Such a fraud & irresponsible e-commerce site. Order no #[protected]. I hope after reading this you people will respond me. Was this information helpful? | |||||
Dec 6, 2016 Complaint marked as Resolved Verified Support Oct 25, 2016 CraftsVilla.com Customer Care's response Hi Monalisa, We're extremely sorry for the inconveneince caused to you. Shipment #[protected] We regret to inform you that we couldn't deliver your product due to unavoidable reasons. Kindly request you to place a fresh order with us. Regards, Craftsvilla Happiness Team Verified Support Nov 02, 2016 CraftsVilla.com Customer Care's response Hi Monalisa, We understand your disappointment and apologize for the same. Shipment #[protected] As mentioned earlier, we're closely following up on this to ensure it is sorted out. Regards, Craftsvilla Happiness Team | |||||
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+91 22 6157 9090
Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
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Sincere apologies !
Please help us with the snapshot of the invoice to assist you further.
Regards,
Craftsvilla Happiness Team
Thank you for the details.
Shipment #103280593
We'll get this checked and get back to you at the earliest.
Regards,
Craftsvilla Happiness Team