CraftsVilla.com — refund

Address:Mumbai City, Maharashtra

I have ordered a anarkali suit from craftsvilla with an order no[protected]. But on receiving the i did not like the quality of the fabric as it does not comply with the description at all.its fabric and design is so different. So i raised the complaint on the same day however they refuse to take it back. I want my money back, please help me out. Worst website for online shopping. its very horrible experience to me ever...please return my money back...thanx
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CraftsVilla.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

not good quality and not matched
I m ordered suit but its quality is good .
I want my refund back.

My Order Is Not Deliivery Pls chek
I have purchase on no suit lady. Purchase order no[protected].
This order has repeated wrongly. I do't want this product.
Pl suggest how i do return.


Thanks / regards


Craftsvilla
Hi ranjeet chaudhary, thank you for your cooperation. Shipment #[protected] req. . .
May 9

Ranjeet chaudhary <[protected]@gmail.com>
May 9
Reply
To craftsvilla
Dear sir
Thanks for reply. The project is under shipping. May delivery on 14 may.
Can you stop to shipping.

T


Craftsvilla
Hi ranjeet chaudhary, please note that your product is in transit so we can't. . .
May 11

Craftsvilla via email. Freshdesk.com
May 28
Reply
To me
Hi ranjeet chaudhary,

Please help us with below details.

:
**bank ifsc code: -


Happy to serve you!

Regards,
Craftsvilla.com - the marketplace to discover india
Facebook twitter blog linkedin

Http: / / www. Craftsvilla.com / world - ethnic - day. Html

Ticket: http: / / craftsvilla. Freshdesk.com / helpdesk / tickets / 226742


Ranjeet chaudhary <[protected]@gmail.com>
May 28
Reply
To craftsvilla
Sir

Ifsc ode icic000246


Craftsvilla via email. Freshdesk.com
May 28
Reply
To me
Hi ranjeet chaudhary,

Thank you for writing to us.

As per your request we have processed refund for the order amount which will reach your account within next 15 - 20 business days.

Apologizes for the inconvenience caused.


Happy to serve you!

Regards,
Parag
Craftsvilla.com - the marketplace to discover india
Facebook twitter blog linkedin

Http: / / www. Craftsvilla.com / world - ethnic - day. Html

Ticket: http: / / craftsvilla. Freshdesk.com / helpdesk / tickets / 226742


On thu, 28 may at 4:37 pm, ranjeet chaudhary <[protected]@gmail.com> wrote:
Sir

Ifsc ode icic000246


Thanks / regards

Ranjeet chaudhary
Manager utility
Sona processors (India) ltd
Bhilwara, rajasthan - 311001
Mb no [protected]


On thu, may 28, 2015 at 4:13 pm, craftsvilla <[protected]@craftsvilla.com> wrote:
Hi ranjeet chaudhary,

Please help us with below details.

:
**bank ifsc code: -


Happy to serve you!

Regards,
Craftsvilla.com - the marketplace to discover india
Facebook twitter blog linkedin

Http: / / www. Craftsvilla.com / world - ethnic - day. Html

Ticket: http: / / craftsvilla. Freshdesk.com / helpdesk / tickets / 226742


On mon, 11 may at 12:34 pm, craftsvilla <[protected]@craftsvilla.com> wrote:
Hi ranjeet chaudhary,

Please note that your product is in transit so we can't stop so once you get the product please follow above procedure.

Happy to serve you!

Regards,

Craftsvilla.com - the marketplace to discover india
Facebook twitter blog linkedin

Ticket: http: / / craftsvilla. Freshdesk.com / helpdesk / tickets / 226742


On sat, 9 may at 5:47 pm, ranjeet chaudhary <[protected]@gmail.com> wrote:
Dear sir
Thanks for reply. The project is under shipping. May delivery on 14 may.
Can you stop to shipping.
T
Hi, we work hard to ensure all your queries are resolved in shortest amount of time. Please do let us know your opinion on our customer care support. We look forward to your feedback


Ranjeet chaudhary <[protected]@gmail.com>
Jun 11
Reply
To craftsvilla
Dear sir,
Request refund my money.


Ranjeet chaudhary <[protected]@gmail.com>
Jun 19 (6 days ago)
Reply
To craftsvilla
Remainder no - 4

Dear craftvila staff,

This is my last remainder for you.
If you not unable to refund my money with 4 working i will go to consumer court.


Ranjeet chaudhary <[protected]@gmail.com>
11:40 am (4 minutes ago)
Reply
To craftsvilla
Remainder - 5
Dear craft villa staff,

Are you dont want to refund my money? Have you any technical problem.
Why not replying my mail.
25 business working days has been passed but i didn't got my refund in my account for the Order no[protected]
Order no[protected]

Now they stopped replying my mails.
Craftsvilla [protected]@craftsvilla.com via email.freshdesk.com
May 28
Reply
to me
Hi Ranjeet Chaudhary,

Please help us with below details.

:
**Bank IFSC code: -


Happy to serve you!

Regards,
Craftsvilla.com - The Marketplace to Discover India
Facebook Twitter Blog Linkedin

http://www.craftsvilla.com/world-ethnic-day.html

Ticket: http://craftsvilla.freshdesk.com/helpdesk/tickets/226742


Ranjeet Chaudhary <[protected]@gmail.com>
May 28
Reply
to Craftsvilla
sir

IFSC ODE ICIC000246


Craftsvilla
Hi Ranjeet Chaudhary, Thank you for writing to us. As per your request we hav...
May 28

Ranjeet Chaudhary <[protected]@gmail.com>
Jun 11
Reply
to Craftsvilla
Dear Sir,
Request refund my money .


Ranjeet Chaudhary <[protected]@gmail.com>
Jun 19
Reply
to Craftsvilla
Remainder no - 4

Dear craftvila staff,

This is my last remainder for you.
If you not unable to refund my money with 4 working i will go to consumer court .


Ranjeet Chaudhary <[protected]@gmail.com>
Jun 25 (13 days ago)
Reply
to Craftsvilla
Remainder -5
Dear craft villa Staff,

Are you dont want to refund my money? Have you any technical problem.
why not replying my mail.


Craftsvilla
Hi Ranjeet Chaudhary, Apologizes for the Same, Please note that as we have ch...
Jun 26 (12 days ago)

Ranjeet Chaudhary <[protected]@gmail.com>
Jun 26 (12 days ago)
Reply
to Craftsvilla
Dear Sir

All details are in blow mails pl check it.
Order no 1 has sent to you pl refund my momey soon


Craftsvilla
Hi Ranjeet Chaudhary, Thanks for the reply, As per your email we understand t...
Jun 26 (12 days ago)

Ranjeet Chaudhary <[protected]@gmail.com>
Jun 26 (12 days ago)
Reply
to Craftsvilla
Sir
Ok you refund .


Ranjeet Chaudhary <[protected]@gmail.com>
1:26 PM (1 hour ago)
Reply
to Craftsvilla
dear,
Are you refund my money or not. Pl tell me .
Still i did nt get my refund amount.please refund my amount as soon as possible.i am a regular customer of you. You can check this mail id for clarification.how many times i purchase the items from your site.i am satsify with your deal.but this time am very dis appointed.july 13 th you are telling that you can get your refund with in 10 days.but now one month finish..please refund my amount today itself.for more details please find attached file
M not satisfied with the dress which has been delivered to be it is totally different from the dress vch I had ordered.so plz refund my amount of rs 1150

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