[Resolved]  CraftsVilla.com — Refund payment made as cash on delivery as i have not received the stuff which exactly shown on website its altogether different.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:online shopping - ecommerce

I think on 12 oct 2015, I had ordered one red beautiful beige& red heavy worked saree- bought on craftvilla. My mobile no. is . Now, the problem that the dress which I had ordered is not that dress which I have received from courier man .And I have paid Rs.1200 for above mentioned saree, if you really see the saree which is just a simple saree not at all the one i have requested for.This is totally unexpected from online shopping site because I have paid Rs.1200. Now, kindly I am requesting you craftvilla to please refund my money.
shpr ref: 10141954.

this website is making fool for the online buyer also they dont have good return policy.. guys its a request not to buy anything from Craftvilla.
Was this information helpful?
No (0)
Yes (0)
Oct 20, 2015
Complaint marked as Resolved 
hi All, My complaints has been resolved and they have promised from their customer care mail id and also on FB page that they will refund the money once the seller get the product back. thanks ...
Oct 20, 2015
Updated by Akinom
I think on 12 oct 2015, I had ordered one red beautiful beige& red heavy worked saree- bought on craftvilla. Now, the problem that the dress which I had ordered is not that dress which I have received from courier man .And I have paid Rs.1200 for above mentioned saree, if you really see the saree which is just a simple saree not at all the one i have requested for.This is totally unexpected from online shopping site because I have paid Rs.1200. Now, kindly I am requesting you craftvilla to please refund my money. shpr ref: 10141954. this website is making fool for the online buyer also they dont have good return policy.. guys its a request not to buy anything from Craftvilla.
Complaint comments 

Comments

[protected]@craftvilla.com
[protected]@craftsvilla.com
this the bad service of craftvilla evn i have ordered two suit but i have received only one but i have given payment for both suit and also image on craftsvilla does not match with suit which i have received now i want my money back and give me another one suit of rest urgently . my order no is[protected]
Pls return my money n take ur products return
I hv no extra money so pls refund my money.
Pls give me my total payment 2309rs pls
Hi Akinom,

Thank you for writing to us.

We have been recently partnered with https://www.consumercomplaints.in to resolve customer query or concern if any. Hope your issue is resolved.


Regards,
Craftsvilla happiness team
I am Jhansi neetipalli I have bought pink kudi dress... I don't like the product I want to return it and refund my money as soon as possible my product order no[protected] pls refund my money soon

Craftsvilla.com — deilverd different desing

my order no.[protected], i have ordered one deepika padukone sarre by craftvilla. but when i have received my order the desing was very differnt. i am very upset, i have wasted my money on craftvilla, you guys have to refund my money.
M aarti, i have ordered 1 Black n yellow embroidery patiala style salwar suit
Which order no.[protected]
i dnt like the product n m not satisfid this suit i want return this product, plzzz return my money 750 with shipping n take your product return. M very upset this shopping.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CraftsVilla.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1161
    Pending
    115
    Resolved
    303
    CraftsVilla.com Phone
    +91 22 6157 9090
    CraftsVilla.com Address
    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
    View all CraftsVilla.com contact information