[Resolved] CraftsVilla.com — Refunding Amount

niveditap

from Bengaluru, Karnataka

Address:	Mumbai City, Maharashtra, 400101
Website:	www.craftsvilla.com

Hello Team,

I have ordered a product from this web site mentioned above and tried to return it on the same day. I have mailed two times to the company's customer care email id but didn't get any response from them.

Also I am not able to found any option on company's web site so that i can make a request to return the product so i tried by sending email to them on their customer care service email id.

Kindly take an appropriate action against of it so that they can contact to me and refund my amount back.

Regards,
Nivedita

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Dec 10, 2016

Complaint marked as Resolved

Nov 09, 2016

Updated by niveditap FYI : For Returning Product: [Incident:[protected]]

Verified Support

Nov 09, 2016

CraftsVilla.com Customer Care's response Hi Nivedita,

Extremely sorry for the inconvenience caused to you.

Shipment #[protected]

We'll get this checked and we'll keep you posted with the status.

Regards,
Craftsvilla Happiness Team