[Resolved] CraftsVilla.com — Return not Initiated till now

Guru1308

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110018
Website:	CraftsVilla.com

Hi All,

I had placed an order from Craftsvilla and the product was delivered on 25th July. Due to low quality of cloth material, I had request a return on 29th July.

Craftsvilla customer care didn't respond. I had called customer care number and they have raised a ticket for return. I again got a mail from craftsvilla stating that they won't be able to initiate the refund.

From Past 15 days, I have been rigorously following up with Team but no Response is coming from their End.

Need resolution asap

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Sep 19, 2016

Complaint marked as Resolved

Verified Support

Aug 19, 2016

CraftsVilla.com Customer Care's response Hi Gursimran,

Sincere apologies for the unfortunate incident.

We assure you that the matter has already been escalated further and we shall ensure that there is no more delay in getting this resolved.

Regards,
Craftsvilla Happiness Team