CraftsVilla.com — Return policy and quality of their products | |||||
Craftsvilla is definitely NOT a standard online shopping site, and has very, very poor quality of clothing that is delivered. The delivered product is no way similar to the one shown in the picture, and the kind of material used is highly cheap, and details pre-given are very vague. I advise people to stay away from this site. There is no set standard for return and refunds. They are living in some old era wherein customer will have to go and courier / post the item if it needs to be returned. That too within limited time frame and limited courier amount that is just Rs.100 as these people don't know courier charges are as per the weight of the product. And then they are coming up with the idea of sending it via post office for which they will provide Rs. 100 voucher in the account, and if the customer experience is so bad, then why he/she'll order anything again from their site. It is completely useless then. Very pathetic and terrible service. Was this information helpful? | |||||
2 Comments | |||||
Comments
I am not satisfied with ur product.plz return and refund my amount..its return policy is fake .its damage and uses low and poor quality cloths..plz return ...
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+91 22 6157 9090
Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
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Regret the inconvenience caused to you.
Hope your issue is resolved. Henceforth please write us your query at [protected]@craftsvilla.com.
Regards,
Craftsvilla happiness team