Address: | Mumbai City, Maharashtra | Website: | craftsvilla.com |
I had ordered a dress from this site. At first the order was late is dispatching and i received a message stating that the order had been changed to out of stock since the seller hasn't shipped yet. Then when i asked for a refund, I received a message that the seller has dispatched the order and that I cannot ask for refund for a product that has been shipped ( well, I know that duh!). The courier company took so long to arrive with the product that I started to fret whether I would receive the product or not. The tracking number provided was of no use. Then when the product finally arrived, it was not what i had ordered. It was so different from the description provided by the seller. I was so disappointed that I couldn't even look at the dress. When i contacted the seller for returning, they vehemently argued that the product was everything according to description and that they won't accept it back. (So what do you mean? That I am lying! Rude!) please never buy from this site. They don't even have proper contact services or anything. they wont reply for your mails. this site is simply stupid. Was this information helpful? |
Regret the inconvenience caused.
Hope your issue is resolved. If not than please write us your query at [protected]@craftsvilla.com.
Regards,
Craftsvilla happiness team