Submit a Complaint
Clothing, Shoes & Accessories
CraftsVilla.com

[Resolved]  CraftsVilla.com — Wrong material return my item

Address:Indore, Madhya Pradesh, 452006
Website:craftvilla.com

Humne blue and cream velvat suit order kiya tha but recived gray plan sari hui h toh isko exchange krdijiye ya money refund kr dijiye
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 11, 2016
Complaint marked as Resolved 
Nov 08, 2016
Updated by [email protected] its a wrong material its not my orded so please return my money

Verified Support
Nov 10, 2016
CraftsVilla.com Customer Care's response Hi Neha,

Apologies !

Please share your order number with us to assist you further.

Regards,
Craftsvilla Happiness Team
Complaint comments 
1 Comment

Related CraftsVilla.com reviews

[Resolved]CraftsVilla.com - dress material[Resolved]CraftsVilla.com - ordered a dress from sutva.com by craftsvilla but did not receive the product. refund is also not initiated4[Resolved]CraftsVilla.com - my refund[Resolved]CraftsVilla.com - order #105941733 transaction complete. no message or mail for confirmation1[Resolved]Craft Villa - it's been more than 4 days and my return item is still not picked up
View all 1161 CraftsVilla.com Reviews

Comments

I Had ordered for a saree and the product that has been delivered to me is completely different . I wish to get my refund .Kindly help . No response from Customer support.

Reply
CraftsVilla.com Customer Care's response, Nov 10, 2016
Verified Support
Hi Harshad,

We're extremely sorry for the inconvenience caused to you.

Shipment #103340951

Please check your email inbox for further communication.

Regards,
Craftsvilla Happiness Team

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CraftsVilla.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1161
    Pending
    115
    Resolved
    303
    View all 1161 CraftsVilla.com reviews & complaints
    CraftsVilla.com Phone
    +91 22 6157 9090
    CraftsVilla.com Address
    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
    View all CraftsVilla.com contact information