Cream Bell Ice Cream — Complaint regarding deep fridge.

Address:	Gurgaon, Haryana, 135003
Website:	www.creambell.com

With Regard to Complaints Forwarded by us for Damage of Deep Fridger Since February 2015.We Made Complaints To the Following Authorized Persons during the time. 1.Er. Parshant 2.Sales Manager Mr. Khanna 3.And supported Staff They made repair In March, But Issue Remain Unsolved. We Make Continuous efforts to remind them to take the matter serious.Finally They replaced The Fridge with old Repaired fridges, Which also Stopped working In July We Again Made Complaint On Co. toll Free No. They Send Mechanic And he remarks us that the Fridges Are Not in A condition that The Fridges can be Repaired. We Make Another Complaint To Mr. Khanna.., he Asks for Bribe Rs25000, For replacing Fridge. We also Visit Local Dealer Mr. Manpreet Enterprises And He also Gives us Continuous Excuses. From All the Above Havocs Caused, Our Full Summer Trading Season Got Disturbed And Our Firm Shree RAm Bakers Incurred loss Of Rs.100000, Excluding Ice Cream Stock Rs.20000 also got Damage. Still The Fridges lying in Our Firm Unworking. At the time When we initiate The Work with you, You Promised us that Further Problems Occurred to You Will Be Solved Instantly.We Also Deposits security of Rs.72000+20000(For Branding Expenses). We Make Request From Mr. Khaana To Refund Our Security And He Doenot Make Us Responsive Reply. We Are only in Business Of Of Cream Bell Ice Cream Due To Your Trusted Brand. So, With All The Matters Which Effects Business, We Hereby Demand From you, to take This Matter Seriously And make Refund of total Loss Occured To Us OR Make Refund Of Our Security. Sushil Kumar Goel(Propreitor) Shree Ram Bakers Gobind Puri Yamuna Nagar 135003