Credila Financial Services — Education Loan

Address:	Hyderabad, Andhra Pradesh, 500047
Website:	www.credila.com

Hi i have applied for education loan for my higher education in Canada. with lots of hope gave all documents they asked. i spoke to pradeep ( manager ) he review the documents and said there should not be any problem. As a CO- Applicant they have requested any other person from my family as my dad is retired. so my nominated my Uncle( my dads own brother) as my Co- applicant and submitted all his details and a check of 2, 500.

there were verification call and property valuation done and after 5 days i got a message saying that credila has no education loan product matches our requirement. i called up pradeep immediately and to my surprised he was not aware that my loan got rejected, and i called him time by time he dint answer my call. and today i went to office personally and asked for reason for my loan rejection he said co applicant cant be uncle it should be own brother or sister. without knowing any company policy how can he be in a manager position and wrongly guide the customer and to my surprice he openly said he dont know that. he wasted my precious time of 10 days. and still he is not giving me a valid reason for my loan rejection. please take strict action against this officers. and request to deposit my 2, 500 to my account as you know it before that this loan will get rejected.