[Resolved]  Indusind Bank Creditcard — Lack of Customer Support

I got my IndusInd bank creditcard recently, after receiving it I spent an amount of 600, after my first purchase my card was blocked by their internal team without notifying me. Later they even sent my monthly bill for Rs. 1300+ which includes card joining fee aswell. I have made the payment on time. Whenever I call they toll free number these guys ask me all details for security reason which I appreciate. But later what I get to hear is My card has been blocked by their internal team and under investigation whether it should be released or not, they need 4 wroking days time.

The sad part is they bought 4 days time from me for the 4th time, which is like almost a month I am following up with them each time I get the same answer. I got frustated and asked them to cancel my cared, but the answer I got is they will not be able to cancel my card as its under investigation.

So at EOD, I cant use a paid card also I will not be able to cancel it and keep paying monthly charges. For reference. My card number is: 4412 XXXX XXXX 0004 and its a VISA Platinum with 2.43 L limit.

Could any authority from IndusInd Bank creditcard department look into this issue ASAP.

You can contact me at: [protected]@gamil.com or call me on [protected]