[Resolved]  Credit Sudhaar — No Services provided for the platinum membership.

Address:

Bangalore, Karnataka

I got enrolled into Credit sudhaar on 21/08/13 believing in all the promises made by team Credit Sudhaar by paying Rs.12, 360 for their platinum membership. My CSID(Credit Sudhaar id) is 14537. I had trouble with two of my credit cards which was not reflecting the right status in my Cibil report and they were not really serious issues. I had approached Credit Sudhaar for speedy corrections of the status on these two accounts as i had already finalized a property and the same expectation was set with Credit sudhaar before buying their membership. It was agreed that Credit sudhaar will help me to close these issues in three months and since Credit sudhaar records all the conversations, there should be some sort of record of this. I was assigned a counsellor called Jai Chandiramani for taking care of the issues. Mr. Jai asked me to procure Cibil report at my cost though it was included in the package stating that it would speed up the process. So, i paid another 450 bucks and got the report for him. Based on the report, he asked me to send couple of emails and then thats it.. No response to any emails or telephone calls. There were couple of instances when Mr.Jai replied to my emails stating that he was busy but didnt show any courtesy to call me or provide any further assistance. All my complaints and grievances on the lack of support was never addressed by Credit Sudhaar. Finally, it was all left to me to solve the problems and i got all the issues rectified in 3 months on my own. Later, when i started asking for a refund and also posted my honest reviews, Credit sudhaar guys started calling me up to delete my reviews and complaints and they even threatened me on couple of occassions. I request you to kindly take action and get my money refunded along with interest for all the mental stress i have undergone becuase of Credit Sudhaar. I also want to spread awareness through this medium about how innocent people are being cheated in the name of providing services taking advantage of Individual's situation.