[Resolved]  Croma — Cheaters with Servicing

Address:Ahmedabad, Gujarat

Hello, I am Mayur Chawla, I purchased a washing machine in 11/05/2011 along with that I purchased 2 years extanded warranty by paying Rs.600/- extra company product was covered for 2 years + 2 years extanded warranty. Its been pain full stress full and west of time. I lodged a request on 13/08/2014 for washing machine repair and since than they all only making me run around. Number of calls and number of emails with no resolution and now I totally believe that I choose the wrong company. People over there only giving fake promises to resolve my issue but since last 2.5 months they even not seems to resolve this issue. I dont know what is the issue. Why they cheated me by taking Rs.600/- extra when they don't value the money of mine. I found only cheaters and liars in Croma.. Such cheats who lie all the time. I made almost 120 calls since last 2.5 months for assistance at Last I found no resolution. My last call was on 17/10/2014.I was all the time assured that I will receive a call back from Croma on call but till date no one means no one did call me back on my registered number with them. Attached is the list of calls made to Croma CS of last 20 days. Regards, Mayur Chawla (M)+91-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
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Dear Mayur Chawla,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

Thank you for leaving your contact details with us. We will get back to you shortly.

Regards,

Team Croma
U all are bunch of liars. What I found in last 2.5 months. U even don't keep ur promises

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