[Resolved] Croma — Commitment not fulfilled

Rahil Farooquie

from Mumbai, Maharashtra

Address:

401101

Respected sir today while we purchased a hp printer from croma store at bhayander opportunity max us mall we were given a commitment to give a black cartridge of ink with the printer from the sales person later we were said that they can't give us the cartridge so the store manager was called to solve the problem instead of solving the problem he was being rude to us & finally the cartridge wasn't given we are very unhappy with such kind of behaviour at such a very big store we feel cheated hope you could help us. Thank you

Was this information helpful?

No (0)

Yes (0)

Jun 2, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.