Croma — Defective Aquasure Aquaguard Installed

Address:Pune, Maharashtra

I am very disappointed with your services and mal-functioned products that you deliver to the Customers. I had purchased Auqasure Auqa guard from Wakad-Pune Croma on 2nd Oct. Firstly this productis a defective product. It was Installed without our will and no demo was given. We had registered compalint of same in call-Centre and had been assured this will be fixed in a day or two and today its 20th, and no one has responded us back even after making at least calls everyday atleast twice. Is this what you provide service to your customers?Are you trying to make fun and money by providing us defective pieces and just wasting our time?
Was this information helpful?
No (0)
Yes (0)
Croma customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    3215
    Pending
    465
    Resolved
    2225
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information