[Resolved] Croma Extended Warranty — Customer support dont pickup the phon | |||||
I have Lenovo laptop purchased from croma and buy extended warranty from it, but whenever I need ther toll-free number [protected] they don't pick up the phone. Some times I try by 1.30 hours but finally I tired and drop the phone so pls pls pls never buy croma extended warranty. If they don't pick up your phone, how can you get warranty from them. Was this information helpful? | |||||
May 21, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 20, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
| |||||
4 Comments | |||||
Comments
i sent details to you by msg pls check and reply.
Dear Customer,
Thank you for sharing your details . As per our update from extended warranty team please submit the laptop to service center of the below address.
F1 Info Solution Services Pvt. Ltd.
Shop No.4, 1st Floor, Maruti Arcade,
Shiv Ranjai Cross Road, Satellite,
Ahmedabad-380015,
contact nos +[protected]
For any further queries, do feel free to call us on[protected]
Sincerely,
Team Croma
Thank you for sharing your details . As per our update from extended warranty team please submit the laptop to service center of the below address.
F1 Info Solution Services Pvt. Ltd.
Shop No.4, 1st Floor, Maruti Arcade,
Shiv Ranjai Cross Road, Satellite,
Ahmedabad-380015,
contact nos +[protected]
For any further queries, do feel free to call us on[protected]
Sincerely,
Team Croma
Dear Customer,
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
74%
Complaints
3215
Pending
465
Resolved
2225
View all 3215 Croma reviews & complaints
+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Croma contact information
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma