[Resolved]  Croma — Free gift not given after billing and payment

Address:411001
Website:www.cromaretail.com

I have purchased Samsung Micro wave from Croma, aundh, pune, maharashtra. They have given a schme of free 10 pcs dinner set (Lao pala) free along with microwave. After final billing and fulll payment, they have dineid and they did not give the free dinner set. they are given many reasons. it has been a month and still i have not received the free dinner set. This is a clear cut case of cheating. please help.
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May 21, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

Dear Customer,


Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear Customer,

Trust your complaint with Croma has been resolved.

For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

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