[Resolved]  Croma — Hitachi split ac 1.2 tons 5 star rating

Address:Mumbai City, Maharashtra, 500053

I will never buy anything from croma again. Firstly the sales service was terrible, only one cashier in a huge store !!
After buying the ac on the 3 rd .Of may .Its now the 7 th of may no sign of the ac !!! No seems bothered or concerned, after calling the customer care they only said they will put in a reminder, when the installers had arrived at my house. Third class service, sales and after sales service . You should shut down.
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May 22, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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Bipin Gupta phone no-[protected]

Hey I he'd given My cell phone blackberry 9720 in Croma store Opp infinite mall Andheri (W) around 3to4 month before, so I won't to know any updates of My cell phone
Call me bipin Gupta -[protected]

Croma Customer Care's response, Apr 20, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.
Terrible sales service, after buying an AC on 3rd, it hasn't arrived by 7 th May !! No one answers phone, and when the installers arrive the customer care guy says he ll put in a reminder !!! Wow ...NEVER EVER go to Croma ...awful awful service they just don't care about customers ...
Croma Customer Care's response, Apr 20, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.
My blackberry mobile under warranty, no any update after 3months, Croma store Opp infinity mall Andheri West

Croma Customer Care's response, Apr 28, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.

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    +91 22 6761 3600 [Support Office]
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    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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