[Resolved] Croma — No installation and demo service on time | |||
I have purchased Hitachi AC from Bhayander Croma store on 28th March 2015, at the time of purchase shop executive assured me that the installation will be done on 30th March, I have following it since 29th March and till date nobody from the co. has come for installation or demo. As commitment given the installation done on 30th March so didn’t go office also on that day. I continually following the same from the croma customer service but didn’t get proper response and solution. Also they block my mobile no also. I had full faith in Croma but now I am seriously doubting. The installation request number is BOW290315ID00741. I hope you will resolve it asap Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 28, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
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Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma