[Resolved]  Croma — No response against my complaint

Address:Faridabad, Haryana, 121002
Website:croma

I purchased croma 40" led from croma store in feb 2016. Now the croma led tv is not working anymore. I registered a complaint with croma customer care on 15.06.2016. Then they said that your problem would be resolved within 3 days. But there is no response from them till now. I call them many times but they said regularly that my problem would be resolved within 1 day . But there 1 day never comes. There representatives asked me about the complaint number and told me that they do not have such type of complaint numbers. please tell me what can I do to get my problem resolve. My complaint number is BON150616FS00042
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Aug 5, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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