[Resolved] Croma — Not Installation | |||
Very bad experience with Croma customer care and service center. This was not expected from bigger brand like Croma. I have purchased Croma Portable AC 1T CRC1067 on 30 Apr 2014 and raised a request for installation. first of all it's very difficult to reach Croma customer care . Most of time call is getting disconnected by computer after accepting call, if lucky call didn't got disconnected and your call reach to customer care representative they will say our system is in upgrading please call after sometime. My installation request got address on 2 May. But they Not Come 6th may 2014, then i Request 2nd time no. AHD020514ID00002. After my second req. they come and told me there r some part missing, complain again. my Third complain for part missing & installation Complain No. SR[protected], 6 th may 2014, but till date there r not update in my case. But no one visited to correct the issue. It's really very bad that such a big name show this kind of carelessness. INVOICE No. SLF02A[protected] Date: 30 April 2014 I do advice to everyone, Please don't go for CROMA product as after sale service is Pathatic Regards Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. | |||
 14 Comments | |||
Comments
Today Is 14 th May My Complain Still Not Solve
Reply
Dear Customer,
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We have escalated this issue to the concerned team and we will get back with the closure soon.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We have escalated this issue to the concerned team and we will get back with the closure soon.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Dear team
I want to use my AC in summer not in winter.
i want to mobile no of concerned team for any update
Thanking you
Dhawal jariwala
I want to use my AC in summer not in winter.
i want to mobile no of concerned team for any update
Thanking you
Dhawal jariwala
croma crcb2243 mobile hanging
my mobile new but my mobile hanging mobile model-CRCB-2243 IMEI SLOT-1 [protected] IMEI SLOT-2 [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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