Croma — Not ready to replace the defective piece as they have commited while purchasing

Address:Mumbai City, Maharashtra

Hi, I am Mayur Belekar, I have purchased a Croma LET TV, which is in the waranty period. While purchasing they told me that if in case any defect will occur in the product they will replace it. Now they are saying we dont have this product in stock so we can not replace this and i have cheked in other crome shops that model is available. Even they are not ready to refund. Mayur Belekar [protected]
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Croma customer support has been notified about the posted complaint.
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Dear Mayur,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

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