[Resolved]  Croma — Not received Cashback- Register no [protected] - ( Complaint # SR[protected] )

Address:New Delhi, Delhi

Hello, My Register mobile # against purchase is [protected]. Sandeep Poonia I Purchased IPhone 5S 16 GB for my cousin & i am entitled for the cashback of RS. 8000, But i have not received any cash back from you guys till yet. The sales person told i should get it within 2 months, but its 3 months now but still i have not get the cashback of Rs. 8000. I also called customer care [protected] & filed a complaint ( Complaint # SR[protected] ). They told be that i will get a call within 24 hours & get the cashback from you but very sorry to say i have not get any reply from any where. i called them today as well but still dont have any satisfactory answer. I am afraid i will not recommend anyone to go CROMA for shopping. Your sales guys makes customer fool. This is one of the worse experience in terms of service & customer care. hope to your from you !! Ashok Kumar Email - [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
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Dear Adeshwal,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

Thank you for leaving your contact details with us. We will get back to you shortly.

Regards,

Team Croma

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