[Resolved]  Croma — Product not received after clearance payment and fulfilled all formality

Address:Amritsar, Punjab

I Deepak Sharma [protected] visited for last two days in CROMA Amritsar for purchase a Mobile handset.But every time Bajaj exceutive and Croma staff not respond properly regarding product..Toady 07.11.2014 at 5:00PM i viisted Croma amritsar Mall Road and ask for Mobile and after so many discussion Ishan Sharma very low skll person from Bajaj finanse aked me to but product which i want..I selected so many mobile but all are rejected by him due to some bajaj policy and after that i selected Samsung Galaxy NOTE3 price 23999.00 invoice no:SLF02A[protected] AND HE TOLD ME THAT PRODUCT WILL BE DELIVER IN MY HOME WITHIN 2 HOURS bcoz i already told him that today i gift sam eproduct to my soul partner ...after clear all formality received all my documents my detail my ID proof My PAN Card Copy and my signature in whole finanse file and cash 7200 and handover me Invoice ... After 1 hour he called me and said that urs paid product not deliver in your home bcoz u cant purchased same product any where in amritsar from bajaj..with in again i went in CROMA and asked where that person who made me fool regarding this when i had invoice of same product..and one person from Croma Amit asked me that no the issue was difernt due to some IMI no we were no bill product now and we will try try tomorrow bcoz our system is not working and ishan sharma went home at dat time...Both of person spoke different and wrong words to me.. due to that me special day had spoiled becuse of CROMA and bajaj...and the staff.. I will go tomorrow consumer court for such a bad experience with CROMA specially harasment that i had faced today and claim a big amount so that CROMA and Bajaj realise what they did...
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Aug 14, 2020
Complaint marked as Resolved 
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My rating to CROMA and bajaj finance is ZERo
Dear Deepak Sharma,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

Thank you for leaving your contact details with us. We will get back to you shortly.

Regards,

Team Croma

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