[Resolved]  Croma Retail — Recurring problem in Croma AC without resolution yet

Address:Ghaziabad, Uttar Pradesh

Invoice#-SLF02A[protected] Product - Croma W/AC 1.5T-CRAC1078 3Star I have had complained about the AC that I had bought from Croma Retail centre, Indirapuram, Ghaziabad, for more than 7 times in the last 6 months, including myself personally visiting the retail centre help desk twice in the last 15 days, but have not got any resolution to my complaint about very low cooling and water retention on its floor. Also, water keeps dripping inside the AC and that spreads across due to the fan inside. All these are still happening despite of several complaints. Please help me as I am getting frustrated now to the extent that I have started thinking of putting up a complaint in consumer redressal forum. Hoping for a quick & positive response. Regards, Rajesh Nath Mehta Mob: [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
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Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma

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