[Resolved]  Croma — Wrongly swap amount and dont refund to me

Address:Surat, Gujarat, 395007

I purchase a mobile for croma retail i surat, i pay amount by debit card
But croma emplyee wrongly amount swape 2733 rs and he void to y acount and i give aagin right amount amount 2360 rs on 9 oct
But i dont recive any refund in my account, i croma say i return, i go my bank but bank also say i didnt not rec any amount to ur accont
And croma also not refund me
Pls help
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May 30, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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मै निलेश क्रोम स्टोअर्स मुलुंड से invoice no SLF02A[protected], Date 3.8.16 2ton के पाच एसी खरेदी कि थे उसके साथ दो साल की मेंटेनस भी ली परतू आज हालत एैसी है कोई भी काँल पे मेंटेनेस के लिये आते नही .
Croma Customer Care's response, Apr 23, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.

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