[Resolved]  Customercare.00691signSBI.co.in — Payment not yet received from Bank after depositing Challen

Address:

Darjeeling, West Bengal

To, Service Provider/Helpdesk The customercare.[protected]@sbi.co.in Sir, I the undersigned Sri. Sanjeev Ghalay Gurung, Resident of Darjeeling (West Bengal) have applied fresh Passport in Passport Portal (passportindia.gov.in) bearing Application Reference Number : 14-[protected] and I have also submitted Challen vide challen no.[protected] to SBI Darjeeling Branch (West Bengal) on 10/01/2015 afternoon. SBI Darjeeling receive my passport fees 1500/- (Rupees Fifteen Hundred Only) gave me SBI Journal No: 39680701 and Applicant Copy but in Pssport Portel my Track Payment Status it has written as Payment confirmation not yet received from bank. After deposit the passport fee I came to know that the requisite fee should must deposit nearest SBI branches after at least 3 hours from generating the challen. My challen was generated on 08/01/2015 at 2.26 PM IST and I submited Chellen on 10/01/2015. So, I want to know that when bank proceess my fees to the concerned passport services and when my appointment date displays on Passport Portel. May I sure that appointment date will confirm by this small procedure mistakes. If any problem arises by above mistakes, can Bank Refund my Challen Fees? Therefore, I sincerely request you to inform me about that matter from your kindness and assent. Thanking You. Sanjeev Ghalay Gurung, Application Reference No: 14-[protected] District- Darjeeling, Challen No:[protected] State-West Bemgal. SBI Journal No: 39680701 Mobile No:[protected]/[protected]