[Resolved]  Dabur — Real juice (guava)

Address:New Delhi, Delhi, 110002

I bought a Guava juice last month from the super market and even consumed a glass of it on 25th Sep night and the very next day I had a stomach upset but didn't realised I could be due to the juice I consumed, I thought may be because of outside food. Well after opening the packet I usually finish it up within few days so I put the juice on the glass to have it after 2 days and I saw some solid thing and when I rechecked it with a help of a spoon found that it was a big fungus. So I rechecked the manufacture date again and it was written 04/05/16 and expiry date is six month from the manufacture date which should be till November as per it was mentioned in the packet. Anyways I could've been in big trouble if I had drank it directly without noticing the fungus on that. When I forwarded the pictures to my hubby and some of my friends and said them about this incident, they insisted me to lodge a complaint as it could've been very very dangerous for a child or an old person who don't notice and drink it directly only depending on the manufacture date. So now after few weeks from that incident I thought to write it down and lodge a complain about the same as it might safe others life risk in future who drinks such products with lot of faith in that like me.

We spent so much of money based on the quality and reputation of the brand and if this what happens then its really upsetting and even risky health wise too.
I'm attaching the pictures of the same so please have a look and do the required quality check of your products before releasing it to the market and honestly I might not drink any packed juice anymore after this incident and neither let my family and friends too.
+2 photos
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Mar 24, 2018
Complaint marked as Resolved 
Verified Support
Oct 20, 2016
Dabur Customer Care's response
Dear Madhu,
We really apologize for inconvenience caused to you, We request you to please call us on our Toll free number
:[protected] Or you can share your contact details Via DM our representative will get in touch with you and we will be happy to help you.
Regards
Team Dabur
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