Daikin Air Conditioners — Cooling problem since last 3 months and still problem is not solved | |||
I have purchased one AC 1.5 T FTC50PRV16 / RC50 PRv16 from your dealor Lotus Indore on dated 24.1.2015 in winter season bill no.27R1401397. i started using it In the month of May, but cooling problem came, then I register my complain at customer care on dated 22.5 .15, comp no. BOM[protected], but no response from your side, than I contact LOTUS on 30.5.15 Then technicians came and check AC and said there is problem in compressor, they took outdoor unit and in few days they reinstalled the outdoor unit, saying problem is solved and have changed the compressor . but, still there was cooling problem. than again i complained to Daikin local ASM Mr. Mukesh Sharma . and than again technician came and they took indoor and outdoor unit to there workshop on[protected].still both outdoor and indoor units are with the company, i have even mailed and send pictures to the company but they didnt even had a curtsy to reply my mail and problem remains unsolved. even after spending so much i have suffered the whole summer season. Was this information helpful? | |||
|
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear anishgupta,
We have seen your concern and are concerned about it.
Our service team will get in touch with you shortly to understand the concern for resolution.
While appreciating your patience & trust, we regret the inconvenience caused to you.
We have raised a service request vide ticket no. BOM[protected]
Thanks & regards
Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
We have seen your concern and are concerned about it.
Our service team will get in touch with you shortly to understand the concern for resolution.
While appreciating your patience & trust, we regret the inconvenience caused to you.
We have raised a service request vide ticket no. BOM[protected]
Thanks & regards
Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Dear anishgupta,
The concern you were facing in your Daikin AC has been resolved by our service team to your satisfaction vide ticket no. BOM[protected]
While appreciating your patience & trust, we regret the inconvenience caused to you.
Going forward, we would like to appraise you on the presence of our customer
care thru Toll Free[protected] /[protected] & email id :
[protected]@daikinindia.com
Thanks & reagrds,
Customer Care Team
[protected]@daikinindia.com
[protected] /[protected]
The concern you were facing in your Daikin AC has been resolved by our service team to your satisfaction vide ticket no. BOM[protected]
While appreciating your patience & trust, we regret the inconvenience caused to you.
Going forward, we would like to appraise you on the presence of our customer
care thru Toll Free[protected] /[protected] & email id :
[protected]@daikinindia.com
Thanks & reagrds,
Customer Care Team
[protected]@daikinindia.com
[protected] /[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
660
Pending
97
Resolved
451
+91 12 4455 5444 [Head Office]
+91 92 1018 8999 [Support]
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
Thanks & regards,
Customer care Team
[protected]@daikinindia.com
[protected] /[protected]