Daikin Air Conditioners / DaikinIndia.com

[Resolved] Daikin Air Conditioners / Daikinindia.com — Proper product and service could not be received

kishan3107

from KOLKATA, West Bengal

Address:

Kolkata, West Bengal, 711101

I would request the consumer forum head to take the strict action against the company as my problem did not get resolved and I getting the call from authorised service centre they are sending the quotation instead of replacing the machine as I am not only the consumer who is facing the problem as you can check the complaint made by many others customer the same problem of cooling and compressor issue but there is no one to solve the problem as I being freed up of receiving the calls from the customer support of Diakin india .
So it's a very humble request to take action or else take away that machine from my place .Even not satisfied with the management of such company as well as the branch head of kolkata

Was this information helpful?

No (0)

Yes (0)

Oct 26, 2016

Complaint marked as Resolved

Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.

Aug 22, 2016

Updated by kishan3107 As I would request the consumercomplaint head that they are saying to pay charge as I want my machine to get replaced and don't want my machine to get serviced again .

Verified Support

Aug 23, 2016

Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear kishan3107,

Sorry for the inconvenience. This is to inform you that your concern has been noted and will be escalated to our team.
Kindly share your contact details /site address and complaint no. at [protected]@daikinindia.com so that our team can assist you.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]

Aug 24, 2016

Updated by kishan3107 Hereby updating my details
Kishan AGARWAL
Mob no-[protected]
Address--9, watkins lane, near Howrah motor training school, 2nd floor
Howrah 711101

Complaint no -CCU[protected]

Though I would request the consumer complaint department head I don't think they are giving any value to the consumer complaint website .As well as this time I don't want the serviced again .There are many other companies whose airconditioner not giving such problem as your company machine gave me from the date of purchase .if your machine gives such problem then your company should extend the warranty of minimum 5 years instead of 1 year because of such machine provided by your company as your branch head know only knows how to argue instead of accepting such faults in machine

Aug 27, 2016

Updated by kishan3107 After posting the above details till yet I have not got any of the response

Verified Support

Sep 20, 2016

Daikin Air Conditioners / DaikinIndia.com Customer Care's response Hi kishan3107,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]"