Dainik Bhaskar — complaint unattended by pspcl

Address:

Amritsar, Punjab

Sir, i m resident of new amritsar, amritsar. A truck passing by broke down the hanging electricity wire that supplied connection to our house on 10 april 2015. On knowing we filed a complaint at 3.45 pm on same day on customer care number ludhiana. after 1 hour a message was recieved that your complaint has been resolved but it was not. Again a second complaint was filed same day at 7.30 pm but again no action was taken. On talking to local employee of pspcl whose number was forwarded by customer care named SURINDER SINGH, he cut the phone saying he will see to it tomorrow. Even the next day no one came and the issue had to be resolved by local electrician. Electricity came after 28 hours. Is it for what service tax is being paid.? This is the management of the government ?? Is it the facility provided ?? i request you to publish this matter in your reputed newspaper so that the concerned authority may wake up and take required steps against the unconcerned employee. Looking forward to your help. Regards, Suprit sidhu (resident new amritsar)