Dakshin Haryana Bijli Vitran Nigam — Wrong electricity bill meter reading

Address:	121001
Website:	www.dhbvn.org.in

This is regarding the complaint against wrong electricity bill meter reading by dhbvn. on 12th aug, 2016 person came to note the meter reading and coincidentally i was at home and he noted me down the reading of meter no. ds2167 old reading was 7375 and new reading was 7654. on 25 sep 2016 when a person came to distribute the bill the new reading showing in bill is changed. as per bill, old reading is 7375 and new reading is 7749. after confirming from the person why it has been changed then he replied that after 12th aug some other person would have come so he noted it down again. a big fraud. how it can be possible to take the meter reading many times.the same complain when i tried to log by calling complain no. mentioning at the back side of bill then i got response that the no. doesn't exist. very strange. afterthat i tried to call at [protected] and started to explain the complain to the customer care executive and when he started to take my complain by asking account no. [protected] mentioning at the top right side of the bill then she told me that this a/c no. doesn't exist. and the same a/c no when i entered while paying the bill it took very easily and my bill paid. as per above scenario i want to ask from dhbvn that is it some joke or prank going on with consumer. how you can lott and making fool to consumers. this is cheating and fraud.i want strict action over it and need immediate solution of my problem.

Thanks
Satbir singh
Mob no. [protected]
Address- jawahar colony nit faridabad