Datawind — Wrong product

Address:New Delhi, Delhi

I had purchased 7cz from snapdeal. After five months it got faulty and it also was in warranty. So the company given me a new 7cz for that but it is not same as previous 7cz. In this 7cz pen drive is not working. Rom is only 831mb whereas in my previous 7cz rom was 2. 56gb. And also any application is not installing in my sd card. I am in great trouble. The company given me fake product i think. I will go for consumer court if my original product not refunded.
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Datawind Innovations customer support has been notified about the posted complaint.
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Dear Sir,

Greetings of the day.

We regret the inconvenience caused.
Kindly share your contact number so that we can assist you further.

Alternatively you can contact us at our support number:[protected].

Regards
DATAWIND INNOVATIONS.
Dear rpc2324,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear Sir,

Greetings of the day.

We regret the inconvenience caused.
We are still not having any details from your end, kindly share your contact number so that we can assist you further.

Alternatively you can contact us at our support number:[protected].

Regards
DATAWIND INNOVATIONS.
Dear Sir,

Greetings of the day,

Since we do not have any details from your end and are unable to get in touch with you in the absence of any contact details .
if the issue still persists, kindly log a new complaint with valid number so that we can assist you at the earliest.

Alternatively you can contact our support number at [protected].

Thank you so much for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS
Dear rpc2324,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

screen blurring

i recd akaash tab on 20 jul its not working some problem with screen & speakar also not working i called so many times custumer but no one responding plk call me on [protected]

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