DDA — Refund Amount Of Surrendered Flat not recieved yet

I m resident of new Ashol NAgar. I have 1 lakh plus of debt on my head. i ran a simple shop and submitted a cancelation application for DDA flat provided in siraspur, amount was too high and condition of flat is totally waste. I applied they gave me a slip for cancellation and said to submit it to sbi bank. i submitted there but not recieved any response from that person. Now they are saying that i have to submit the loan amount of more than 1lakh and my account is being on hold by main branch i can;t transfer the mopney . So i want to register a complaint regarding that. Kindly refund all of my amount with interest because i have cancelled that scheme and applied for that bank says we will issue you an NOC letter after recieving payment of interset. I dont know if i have not bought, in case i have cancelled up so why i need to submit the noc to bank and need any other formallity. i m not able to collect the amount .the situation is critical. help me plesae.