[Resolved] Deccan Chronicle — call from SBI credit card | |||
I got a call from [protected] while I was driving the two wheeler claiming that he is calling from SBI credit card and he said that they are dispatching the new credit card and confirmed the credit card number and CVV number (he has the details) and said that there will be a 20% discount on bill amount every month ex:if total amt 1000/- I have to pay on 800/- which I thought a good deal and said yes assuming the offer from SBI credit card. Then he followed by saying that I will be charged 8500/- one time payment and will be receiving 25000/- worth of gifts. I felt its fishy & suspicious. I got a message from the number that 8500/- amount was deducted from my credit card successfully and he called several times insisting me to tell OTP (one time password) which I did not give him. He tried to access my credit card without my permission for which I got message of OTP twice. I asked him why he did not tell me about the amount to be deducted and said I do not want any card and said I will be going to complain to cyber crime about this and in response he said that my card will be blocked. Thanks a million for OTP. I immediately tried to call SBI credit card helpline about the issue but to my astonishment I was not able to access any helpline number. There was a SMS facility too give SMS as PROBLEM to a number and still now there is no call...very bad about the service. JANARDHAN [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Deccan Chronicle customer support has been notified about the posted complaint. | |||
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