[Resolved]  Deccan Chronicle — call from SBI credit card

Address:Hyderabad, Andhra Pradesh

I got a call from [protected] while I was driving the two wheeler claiming that he is calling from SBI credit card and he said that they are dispatching the new credit card and confirmed the credit card number and CVV number (he has the details) and said that there will be a 20% discount on bill amount every month ex:if total amt 1000/- I have to pay on 800/- which I thought a good deal and said yes assuming the offer from SBI credit card. Then he followed by saying that I will be charged 8500/- one time payment and will be receiving 25000/- worth of gifts. I felt its fishy & suspicious. I got a message from the number that 8500/- amount was deducted from my credit card successfully and he called several times insisting me to tell OTP (one time password) which I did not give him. He tried to access my credit card without my permission for which I got message of OTP twice. I asked him why he did not tell me about the amount to be deducted and said I do not want any card and said I will be going to complain to cyber crime about this and in response he said that my card will be blocked. Thanks a million for OTP. I immediately tried to call SBI credit card helpline about the issue but to my astonishment I was not able to access any helpline number. There was a SMS facility too give SMS as PROBLEM to a number and still now there is no call...very bad about the service. JANARDHAN [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Deccan Chronicle customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Deccan Chronicle
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    232
    Pending
    0
    Resolved
    43
    Deccan Chronicle Phone
    +91 40 2780 5393
    +91 40 2780 5392
    +91 40 2780 5397
    Deccan Chronicle Address
    36, Sarojini Devi Road, Secunderabad, India - 500 003
    View all Deccan Chronicle contact information