Deccan Chronicle — I am complaining about worst service of deccan chronicle news paper in kphb, hyd

Address:500090
Website:Deccan Chronicle news paper service

Hi, this is to inform to all the Deccan Chronicle news paper choosers that, the Deccan Chronicle is having very poor service what I have faced personally. I had opted the annual offer of the Deccan Chronicle in 2014-15 as per the approach by the KPHB area manager Mr. Pundrikakhya / Mr. Praveenkumar, but later I had faced lot of problem in the daily distribution with the local Nizampet area agent Mr Anil; when attempted for a complain, the area manager's phone found either switched off or not-responding if ringed, even later they are not calling back. But I was help less becoz I had already paid the annual subscription amount in advance, so there is noway to do any thing to DC, so I decided to discontinue & had waited till the tenure. Later when the renewal time was nearby somebody they had sent to my home & convinced to my family in my absence &, begged excuses for past once again promised un-interrupted service, then taking the renewal subscription money for the year 2015-16 which is valid till mid of August'16. Now once again they started the same thing, i.e. so many days the boy has not given the news paper ; now since more than 2 weeks the boy is not giving the paper, when called the local agent, he never says no to me, saying that "now only I am sending", thats all, but never sent as of now. I had called today also to Mr. Praveen, but no response neither lifted nor called back This
time also I am helpless ...So with this sufferings since 2 years I would like to advise the public or annual subscribers, that pls don't prefer to subscribe such offers, DC doesn't have professionalism either in service or their employees engaged. If any body challenges I have the proofs & witness.
Was this information helpful?
No (0)
Yes (0)
Deccan Chronicle customer support has been notified about the posted complaint.
Complaint comments 

Comments

Very bad service of the Deccan Chronicle news paper chain in Nizampet area. Request to DC for improve professionalism both in services & employees selection to prevent the bad image in the competition market.

Deccan Chronicle — Erratic supply of daily newspaper

I am from Brodiepet in Guntur. I have taken 1 year subscription for your paper. I am sad to say that I cannot depend on getting the paper regularly. I am also never supplied the Sunday paper. I wonder if my Sunday chronicle is being sold elsewhere.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Deccan Chronicle
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    232
    Pending
    0
    Resolved
    43
    Deccan Chronicle Phone
    +91 40 2780 5393
    +91 40 2780 5392
    +91 40 2780 5397
    Deccan Chronicle Address
    36, Sarojini Devi Road, Secunderabad, India - 500 003
    View all Deccan Chronicle contact information