Delhi Development Authority [DDA] — Water bill for my DDA flat no-92 sector-11 pocket-3 dwarka New Delhi

Address:	110075
Website:	DDA

Dear Sir, Kindly note that recently, I received the water bill of my flat no-92, DDA Flats, Pocket-3, Sector-11, Dwarka, New Delhi for an amount of Rs 61, 591/-for the period from 1/7/2014 upto 31/3/2015 (9 months) with incorrect meter readings shown, which has never been mentioned in any of the previous bills for which I have cleared all bills always.Please note all previous water bills were always on LUMPSUM BASIS and NEVER EVER METER READING were mentioned in any of the bills. Sir, I have paid all of my last previous bills and the last bill of period from 1/1/2014 to 30/11/14 (11 months ) was paid by me dated 24/12/15 shows no Arrears of my previous bill before 1/1/2014. I visited DDA office at Mangalapuri Palam at room no-127 dated 19/11/15 showing my bill and the receipts of payment done for my last bill as full and final payment upto the period of 30/11/14.(Thus I am to pay water bill only for 4 months from 1/12/14 upto 31/3/15) On my showing the bill at room no-127, I was told that there were mistakes in the bill sent by them and the bill was revised and my earlier bill torn by DDA personnel. Now this new bill given to me has different entries and record shows the kind of mistakes being done. They re- issued me a new bill for amount of Rs 37, 471/- now for 4 months and told me that this is as per the meter reading recorded by them. I requested at the counter that even 37, 471/- for 4 months was unjustified as it showed consmuption of 862 KL from 1/7/14 upto 31/3/15 showing consmuption of 95.77 KL per month. (Irony is upto 30/11/14 the bills is already paid by me.) Our society gets water 2 times in a day which is morning 6am to 6:45am (45 min) and evening 7pm to 745 pm (45 min) and the daily water supply to each flat is about 0.75 KL ie 22.5 KL per month.The consumption of 95.66 KL is totally unjustified as water supply is limited as mentioned.For 4 months I should have been charged for 100 KL. The reading is incorrect and big goo[censored]ps by the person who has recorded. Also current reading was taken in the month of Nov 2015 but in bills it is manipulated and shown upto March 2015. The previous reading mentioned in the year 2012 is wrong as bills paid upto 30/11/14 never reflected it in any way at all. I have knocked door to door at the DDA office in manglapuri Palam for 3 days taking leaves from my job but there are not ready to understand and are saying that it is correct reading as per the meter reading records.I have even submitted written application to the Chief Engineer DDA Manglapuri office Palam New Delhi which is noted in their diary as Dy No 1813 dt 26/11/2015 but no action has been taken from them. It has become a case o[censored]njustified harassment to the consumers. Hoping you will take corrective action on this. Regards Ram Chand