Delhi Jal Board — Against Wrong billing

Address:

New Delhi, Delhi

I would like to draw your kind attention towards the working condition of your officers. My K NO is [protected] and I had paid the last bill on 09 Jun 14 of Rs 2354 for 145 units (05 NOV 2013 - 24 May 2014 Current meter reading was 370 and previous meter reading was 225 ). After that no one had visited our house to take the meter reading and we have not received any bill. We had tried to contact the related officer in your office for any solution but nothing happened, ultimately we have noted our meter reading manually (440 Unit) and decide to submit the payment accordingly. When we reach your office to pay the bill as per our meter reading (440 units) we came to know that as per your records on 26 Oct 14 we have already consumed 440 Unit and on 2 Jan 15 they issue another bill with current reading / meter status is 470 units and previous reading/meter status is 440 unit (which is actually our current units). We are still not able to understand from where the officer had noted our meter reading and where is our previous bills gone. You are kindly requested to look into this matter and provide us a solution, also please take appropriate action against the related officers so that we will not face any problem in future. Best Regards Alka Wadhawan W/O Rajkumar U- 63 Shakar Pur, Laxmi Nagar Metro Station Delhi 110092 Mobile [protected] ( Rajkumar )