Delhi Metro Rail Corporation [Dmrc] — Negligence in operation of trains

Address:

New Delhi, Delhi, 110002

I usually travel from Vaishali to ITO daily and change train at Mandi House Station. Today on 8.9.16 I was waiting for train at Platform No. 3 of Mandi House Station at about 9.59 AM for the train for ITO. At About 10.05 at train arrived with mentioned terminal point at Mandi House. Therefore, I and about 500 passengers did not board the said train but our utter surprise that train left for ITO for which even no announcement was made. In this way so many passengers like me missed that train due to this negligence on the part of DMRC and had to wait for the next train which came after 10 minutes. Thus the passengers were late for their duty for non fault of them.

This is not the first instance but such incident happened in the past also 2-3 times which was reported immediately through on line but no action was taken.

It is requested that DMRC should take utmost care of avoiding such recurrence of negligence to maintain its reputation.

RAKESH SHARMA
[protected]
C/O DYAL SINGH LIBRARY TRUST, 1 DDU MARG, NEW DELHI-110002