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Dell Customer Care

Dell India Pvt Ltd

No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore
Kolkata
Kolkata District
West Bengal
India - 560071

Customer Care Phone Numbers and Contacts

Phone:1-800-4254026
 1-800-425-8045
 +91 80 2506 8026
 
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Dell Complaints & Reviews

Dell - Power not supplying to CPU

User
 adsurveyeg7 on Oct 18, 2014
sir, My Service Tag is FITZGZI No power supply to CPU kindly arrange service engineer Office of the Assistant Director, Survey and Land Records, COLLECTORATE COMPOUND, East Godavari, Andhra Pradesh, Kakinada, INDIA. PHONE NO: 0884-2373708...
Complaint comments Read comments Complaint category Desktop Computers

Dell - Key Board Problem

User
 ribinvk on Oct 18, 2014
When starting the system, showing a long beep sound.After some times, beep sound will off automatically.after booting some keys will not work properly including touch pad.In this time systems performance is very poor.while using external keyboard showing no problem. I had complaint about this problem some days ago through online.But didn't got a reply till today....
Complaint comments Read comments Complaint category Wedding services

Dell - Dell - Newly purchased Desktop PC is not working

User
 cmkrishnan on Oct 17, 2014
Sir I have purchased a new dell desktop pc. But now it is not working. The serial number and other details are shown below Serial Tag. 7 N 254YI Express Serial Tag: 1663179732 Manufacturing date: 2013 07 30 My email: cm.krishnan@yahoo.in Contact:9495370764, 9495423238 please sent a technician to provide service to me urgently....
Complaint comments Read comments Complaint category Desktop Computers

Dell - Newly purchased Desktop PC is not working

User
 cmkrishnan on Oct 17, 2014
Sir I have purchased a new dell desktop pc. But now it is not working. The serial number and other details are shown below Serial Tag. 7 N 254YI Express Serial Tag: 1663179732 Manufacturing date: 2013 07 30 My email: cm.krishnan@yahoo.in Contact:9495370764, 9495423238 please sent a technician to provide service to me urgently....
Complaint comments Read comments Complaint category Desktop Computers

Dell - Dell Laptop service

User
 Hiren. 1989 on Oct 15, 2014
I have recently bought dell laptop. I am facing problem in my lad display after only 2 months of buying it. I have a job to go so I could not register the complain on phone by toll free number because it requires me to stay in front of the system. I emailed them about the problem to rectify my issue. The mail reply and chats on Facebook page tells me to perform highly professional steps to diagnose myself and then only the on site warranty is applicable once I MYSELF DETECT THE PROBLEM AND TELL THEM... I am not computer save enough to perform bios functions on my own and I am worried that if something...
Complaint comments Read comments Complaint category Laptops / Notebooks

Dell - service tag no-27279652861

User
 BhAwani SwAmi on Oct 15, 2014
hi i found the error code 2000-0142 validation 94490 mgg ; hard drive 0-S/N WD-WCC2EA205594, Short self test unsuccessful in diagnostics ..in that it says my hard-drive has failed.self test unsuccessful .my pc is ..but it goes to sleep mode automaticaly..whether i need to replace my hard disk? please help me mi e mail.id rciroon@gmail.com bhawani Mob- 8107784651...
Complaint comments Read comments Complaint category Business & Finances

Dell - Cheated on ME when questioned the quality of their product

User
 Guganathan Ganesan on Oct 14, 2014
I am writing this in agony and anger of using Dell laptop. If questioned on the quality of their product, I was blamed and indirectly mentioned as cheater. Read on..Its quiet a long post. I bought XPS 15Z in March 2012 through one of the known person working in DELL to save a few bucks. Being my first laptop and expensive one as well I was handling with lot of care. Problem started in few months itself. It was very slow and many unwanted apps running background. I took it to the Dell customer care in Bangalore where I lived at that time. They asked me to get all the software and leave the laptop...
Complaint comments Read comments Complaint category Computers & Accessories

Dell - after sale service

User
  neha choudhary on Oct 13, 2014
i have bought dell inspiron 3542 series on 17 aug 2014 in "dell back to college offer". i have choosen the 1299 offer which includes 2 yr extended warranty, levis shopping voucher and senheiser head phone. i got two of them but didnt recieve senheiser head phone till now. invoice no-1081 express service code-17484014630 service tag-815J412 very disapponted with your service. feeling like cheated. hope for positive response...
Complaint comments Read comments Complaint category Computers & Accessories

Dell - The worst products are developed here and worst services are also given by the company only.

User
 sharma.sahil351 on Oct 13, 2014
I purchased a dell venue 8 pro seven weeks back. It has been giving me problems since then. The very first day I figured out that the wireless is not working and I asked for technical support and they gave me the address of M/S Digicomp Noida. Till now I have taken my tablet there two times but still facing the same issue and whenever I talk to the customer service representative they just say "we will call you before End of Day; but I never receive any call from them. 7 weeks before I purchased it and for 4 and 1/2 weeks it has been with the service center. I don't know if I have purchased the...
Complaint comments Read comments Complaint category Computers & Accessories

Dell - Very lazy and poor after sale service - My express tag is : 32843489761

User
 bnreddy3 on Oct 11, 2014
I bought a inspiron 3521 in July, 2013 and my warranty expired in July, 14. In september, 2014 my laptop screen is not working even after power button pressed. I contacted the Dell Toll Free number. They send me a mail regarding a quotation for engineers visit to my home. The mail contains methods of payment of fees for the same. I wonder why they ignored the online payment. They have IVRS credit/debit card payment and account transfer. Bothe will take 1 to 2 days depending upon on the mercy of banks and later Dell support staff. After I paid the fee by using IVRS after generating OTP, I came...
Complaint comments Read comments [1] Complaint category Laptops / Notebooks

Dell India Pvt Ltd. - Loss due to non-delivery of item committed to be in stock

User
 KaranI on Oct 11, 2014
Dell Support Service Request Number 900365895 I bought an Alienware M14x bought 2 years back from Dell at approx. INR 1, 00, 000 due to its reputation as a premium product and high configuration for multi-media as I am a DJ I also bought 3 years extended warranty so that it helps me manage the risk to my business due to a non-functional laptop. -The battery got totally non-functional in August this year 2014 and ever since I have been trying to procure a battery As the battery was not covered under warranty(Verified by a service engineer from Dell), I purchased one ASAP over a phone call...
Complaint comments Read comments [2] Complaint category Computers & Accessories

Dell - Horizontal line is coming at centre of the monitor,

User
 ಕೊರಗ-ಕೊರಾರ ಜನಾಂಗ on Oct 9, 2014
Horizontal line is coming at centre of the monitor, . Monitor was purchased at Max Computech in Bangalore-560002 18.5 DELL LCD monitor, Serial No- D1920f Invoice No MC/0015799 Date of purchase 25/11/2011. .Customer name A Maruthi Mobile No 9972999913. Mail ID- maruthi.vishali@gmail.com 3 year awrrenty company...
Complaint comments Read comments Complaint category Police

Dell - Laptop motherboard crashed in one month

User
 Medha Saigal on Oct 9, 2014
We have bought the laptop only 45days back and we suddenly have our new laptop motherboard crashed.we have bought the laptop considering DELL as brand and assuming it to be a quality product. But it's a sheer disappointment. Request u to consider it seriously my contact no is 9619718132 Mail Id atul_saigal79@rediffmail.com...
Complaint comments Read comments Complaint category Laptops / Notebooks

Dell - Seller Cheated

User
 sajid2326 on Oct 9, 2014
I bought a Dell Inspiron 3542 yesterday i.e 8 october 2014 from a shop called Dynamic Computer. The price they said was Rs. 38, 200 including vat. When my parents paid the money it was Rs. 38, 800 in the bill without any reason. I want the original price of Dell Inspiron on the above said date. They cheated and even I saw they took servicing charge of Rs 300 from a customer who was servicing it first time which was supposed to be free. They are just fooling almost every customer, so please take an immediate action....
Complaint comments Read comments Complaint category Laptops / Notebooks

Dell - monitor problem

User
 ravinddp on Oct 9, 2014
vertical line is coming at centre of the monitor, I have changed the VGA, HDMI cable but it can not removed still it is comming and i have changed the pc also but problem is not solved. 1. monitor was purchased at Challenger Computer in chennai-600002 2. 21.5 DELL LED monitor 3. Invoice No 21855. 4. Date of purchase 19/10/2013. 5. customer name V RAVIKUMAR 6. Mobile No 9894996146. 7. Email id ravi9369@gmail.com...
Complaint comments Read comments Complaint category Desktop Computers

Dell - SINGLE EVENT REPAIR (SPK+OST)-Service Tag:DD44MV1 <<#489507-3358773#>>

User
 dharmananda malla on Oct 8, 2014
dear sir in connection with matter i had when contact with the about of my problem they told that they have send quotation for reparing of laptop speaker after they send we are deposited require amount at idbi bank on 06.08.2014 after deposited said amount we will send the scan copy receipt with rapair service tag number & also agree with the quotation but it is very pity say u that after sending several times email their is no reply from dell hope you will do needfully contact -09861008693 thanks best regards dharmanda malla odisha paradeep copy receipt payment attach...
Complaint comments Read comments Complaint category Computers & Accessories

Dell - Back to college offer

User
 amansingh163 on Oct 8, 2014
I have send every required document and a DD of 1299 for "Back to college kit" and my warranty got extended, I have recieved my Levis coupon but it was more than 2 months I have not recieved my "earphone". Even I am not getting any reply of my mail from mail provided. Once they have picked my call and assured me that it will reach within a week but it was more than a month I have not recieved it and now their contact no is swiched off. Do reply soon. E-mail: amansingh.161@gmail.com Service Tag No. G820312...
Complaint comments Read comments Complaint category Computers & Accessories

Dell - Earphones and Levis coupon

User
 raghav mittal on Oct 8, 2014
Sir I got a DELL Inspiron 3000 series laptop with which I was supposed to get an earphone and a levis coupon worth 1500. It has been more than 1.5 months but still i have not got them yet. kindly look into my matter. my email is raghav.mittal1418@gmail.com....
Complaint comments Read comments Complaint category Laptops / Notebooks

Dell - Festive offer not received

User
 harikrishnavarma on Oct 8, 2014
Sir, I have purchased Dell lap inspiron 3542 on 30-08-2014 and registered in the site, uploaded invoice as required for offers such as wireless mouse, head set and additional warranty. No response yet. My tag No.9 VYV 512 and Mob:9400630240, Harikrishna Varma, "Vaiga', Puliyanur Lane, Puthiya Road, Eroor, Tripunithura - Cochin 682 306.Pl. look into the matter....
Complaint comments Read comments Complaint category Computers & Accessories

Dell - harassment by dell engineers and executives

User
 dagardushi on Oct 8, 2014
sir, i've bought a dell inspiron i3 2 months ago with preloaded windows 8.1.service tag no : B82DRZ1 but from day1, it ran very slow.i was told by customer helpline that your windows has crashed, although being geniune and bought from dell only.troubleshooting was done and it became normal.i use it very less.again the same problem started.dell engineer came and told me that the problem was due to 64 bit processor.but the executive and engineering kept on agruing over the issue and finally converted my laptop to 32 bit.they overcharged me with unjustified charges.now, i am running my laptop without...
Complaint comments Read comments Complaint category Laptops / Notebooks

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