Follow us
Log in        Register
     
 
Dell Logo

Dell Customer Care

Dell India Pvt Ltd

No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore
Kolkata
Kolkata District
West Bengal
India - 560071

Customer Care Phone Numbers and Contacts

Phone:1-800-4254026
 1-800-425-8045
 +91 80 2506 8026
 
Go to Dell:    Facebook      

Dell Complaints & Reviews

Dell - Dell laptop not performing

User
 Jyrm5 on Sep 14, 2014
i had purchased a dell laptop 3 weeks aback a i7 processor with 8gb ram and touch screen worth close to 70k. I am completly speechless about the performance of this laptop, Absolutly rubbish. i was previously using a dell i3 studio laptop which was way better than this i7 inspiron. it takes ages to start a program and to restart or to shut down or what ever you do. more over it gets hanged.!!! even with only windows ofice and internet connection using basic emails and other servies. i cant belive this is happeing with an i7 processer.! Needserious help.!!! contact me at jyrm5@yahoo.co.in or...
Complaint comments Read comments Complaint category Computers & Accessories

Dell - Non Genuine windows 7 home edition supplied

User
 Vinodvns71 on Sep 14, 2014
I have purchased a inspiron 360 desktop computer - Tag No. D48S8R1 Express Tag No. - 28554789709. This computer was shipped in India in April 2012. Now it reports to have a non genuine window 7 home edition. I tried to repair the disk provided by the Dell as directed by dell technical support video clip. It erased all the free games and dell support programs. It worked nearly a month and now again started flashing the same massage of being Non-genuine. All my free games specially Luxor has been deleted during repair, i want all that back. Please do send me Product Key of my window edition at my...
Complaint comments Read comments Complaint category Computer Software

Dell - Dell next Day onsite service has too many conditions

User
 deb1bhu on Sep 14, 2014
I want to highlight Dell services program that is running in India for so many years. My Issue is quite old I first come to know about this in March. I bought a Dell 9020 OptiPlex in September 2013. it Was working fine until in March I noticed that the Webcam is not working. I lodge a complain, but Dell technical support main agenda is "You should in front of your system when you are lodging a complain." So if you are not in front of your system, suppose that you want to lodge a complain from your office then forget it. They also have very excellent office timing from 9AM to 6 PM. So eventually...
Complaint comments Read comments Complaint category Desktop Computers

Dell - Problem occuring in my Laptop

User
 jashish on Sep 14, 2014
Respected Sir/Madam, I bought new DELL INSIRON 15 352(Touch Screen) on date 19 June, 2014. The PC is giving me trouble day by day. Sometimes it get stop and the screen get blank, sometimes it get hang and at the end I have to restart it. It's windows also get corrupt. I have reached at it's care centre 3-4 times in two months for this problem. But don't get any fix solution. I have spent thousands of rupees on it, but don't get any profit. Please Help. Ashish Jain 8588909671 jashish105@gmail.com...
Complaint comments Read comments Complaint category Laptops / Notebooks

Dell - harrashing of Dealer and not providing service free of cost for my speaker problem in my laptop

User
 S Parida on Sep 13, 2014
I had purchased a Dell Laptop MODEI VOSTRO 2520-CI3-2GB-500GB-DOS with 2GB DDR3 Laptop RAM on 13th March2014 from IT Square, Jharsuguda, Odisha, India. There is speaker problem and my laptop is on waranty.But the dealer is demanding Rs.2500/- ( two thousand and five hundred) towards to replace the speaker.Still my laptop is in his custody. Therefore you are requested to replace the speaker free of cost or exchange a new one laptop or returned my purchase price urgently. Otherwise I will file consumer case against your company. The dealer is challenging me for the same and advise me to complain to...
Complaint comments Read comments Complaint category Laptops / Notebooks

Dell - Screen Problem

User
 Daniel_24 on Sep 13, 2014
Respected Sir\ Madam; My name is Vipul Nitin Chakranarayan. My dad gifted me dell inspiron 15 3521 from UAE last year. I am having problem with screen. my screen shows very less visibility after staring the laptop. I dont know what is the problem. kindly help me in this matter. I can see the screen after lighting the torch externally. I can see even my welcome screen and even my Desktop but with very less visibilit. so pls kindly help me out. you can send me the details on my e-mail account too. my account e-mail address is chakranarayan.daniel@yahoo.in Regards Vipul Nitin Chakrnarayan...
Complaint comments Read comments Complaint category Computer Hardware

Dell - SPEAKER

User
 PRATAP128 on Sep 12, 2014
SIR I HAVE A DELL INSPIRON N 5110 WITH SERVICE TAG NO DQ3YJP1. NOW IT IS UP TO 3 YEARS AND NOW ONE SPEAKER IS MAKING SOME UNNECESSARY NOISE. ALSO THE LAPTOP SCREEN STNDA IS GETIING LOOSE FROM BASE IN ONE SIDE WHILE CLOSING AND OPENIING( LIKE IF WE TAKE A DOOR WHERE THE DOOR IS ATTACHED TO THE STAND BY PLUG AND IN LAPTOP WHERE THE MONITOR SCREEN IS ATTACHED TO THE BASE OF LAPTOP) SO IF U CAN SEND SOME REPS OF URS I LL BE GRATE FUL TO U YOURS THANKFULLY PRATAP KUMAR PANDA QTR NO C-02 SVN COLONY 104 area MARRIPALEM VISAKHAPATNAM ANDHRAPRADESH 530018 MOB 9703620479 8096810265...
Complaint comments Read comments Complaint category Computers & Accessories

Dell - Refund of money paid for laptop

User
 raikar86 on Sep 12, 2014
Sir/madam I have purchased a dell laptop insipron 3521 and it is under warranty.For 4-5 months it was working well but after that it started givimg me problem, 1st LCD display failed and then HDD both were replaced under warranty, then within one n half months again it breakdown, this time dell says RAM is faulty.i need that laptop every day for my work.I got this defective piece which breakdowns.I told them to replace the laptop or either refund my money back but they refused to do the same.I have paid so much money for that laptop and what i got is this defective piece.my service tag is 8VFFRX1...
Complaint comments Read comments Complaint category Laptops / Notebooks

Dell - enquiry for extended warranty coupon or scheme of 1299

User
 Diksha Pruthi on Sep 11, 2014
sir/mam, i have enquiry related to my new purchased dell laptop, i have submitted 1299/- for scheme of extending warranty for more 2 year+headphone of 1000/- +levi's coupon of 1500. my model no"LAPTOP DELL S.Tag 9KDZ512" INVOICE no. 1452 dated on 12/08/2014 purchased from "IMPEL INFOSYS shop no. 1 & 2, lubana complex garha road jalandhar. ph:4612356 HAVING TIN :03431058232 " i hv purchase this last month but have not get any product or mail/message regarding the scheme yet.please resolve my query....
Complaint comments Read comments Complaint category Laptops / Notebooks

Dell - LAPTOP FAILED WITHIN 2 DAYS OF PURCHASE

User
 nvs on Sep 11, 2014
Bought a Dell Lap Top on 07-09-2014 (Sunday) from Dell dealer PINNACLE at 2nd Avenue Anna Nagar. After just one day of purchase, On 9-09-2014 the Lap Top did not function and not even getting switched on. Compalint registered on 9-09-2014 - Compalint no. 900347609 dt 09-09-2014. promised to resolve in 2 days. On checking today no concrete reply or time frame for replacement of the lap top...
Complaint comments Read comments Complaint category Computer Hardware

Dell - complaint about delay in repairing

User
 dharmananda malla on Sep 9, 2014
dear sir i have purchase dell laptop since 2012 & their is some minor defect & i also contact dell customer care.the service told me that send a quotation if u approved plz deposit requisite amount as per the quotation.then i also deposited requisite amount & send scan copy of deposit with written approve the quotation as per their mail instruction.but still their no reply from their end . then i send it again to their mail august6 but all these things are vain...
Complaint comments Read comments Complaint category Laptops / Notebooks

Dell - dell back to college offer

User
 Vinayak Koyande on Sep 8, 2014
myself vinayak koyande..i purchased a dell inspiron laptop on 15th august.I sent a check worth rs.1299 to avail dell back to college offer.Though my check has been cleared, i haven't got any mail from dell regarding vouchers, warranty extension neither i have received any earphones.This is horrible and worst service from dell.Never expected such a pathetic service from a good company....
Complaint comments Read comments Complaint category Electronics & Appliances

Dell - No Response for Onsite Tech Visit

User
 Seema Milind Mahajan on Sep 8, 2014
I have requested for onsite technician visit and paid the amount for Rs 1, 364/- on 01-sep-2014. There was no response till 48 hrs and then i spoke to dell support blore on phone. I was assured by the sales team and the manage Snehal Ajani that the visit will happen before 08-sep-14. Today is 08-sep-14 and time is 3pm and still no response from Dell. Refer - Dell Order Acknowledgement Customer: 791446397, Quote no 26792575...
Complaint comments Read comments Complaint category Desktop Computers

Dell - Fraud Promises and Pathetic Service

User
 Maddy5641 on Sep 4, 2014
My complaint is against Dell-RW Promotions. Sir, I have purchase the Dell inspiron on 31/07/2014 (Service Tag – 31JX212) under the "DELL BACK TO COLLEGE OFFER", I sent them a courier with required documents and a cheque of Rs.1299/- on 02/08/2014 and they also confirmed the receiving on 05/08/2014 via e-mail. They replied that once the cheque will clear they will sent me : 1. Levis voucher by SMS within 4-5 working days. 2.The Senheiser headphone will be couriered within 10 working days. 3. The warranty will be emailed to you within 15 days. However the cheque was cleared on 18/08/2014...
Complaint comments Read comments Complaint category Laptops / Notebooks

Dell - cursor and keyboard issue not good response

User
 harshada patel on Sep 4, 2014
My service tag number is 47xlrz1, complaint number is 898513392 my cursor is continuously moving down as in I had called customer care many times they are saying in this case we can do nothing, I had buy my dell laptop inspiron15 4th CI3 on 21-6-2014 one year warranty is there then to they are saying we cant replace or refund they had replaced my mouse touch pad and also enabled the safe mode however the issue is same....
Complaint comments Read comments Complaint category Laptops / Notebooks

Dell - Dell back to college offer promised Sennheiser Headphone not received.

User
 vivek.vivekbakshi@gmail.com on Sep 3, 2014
Dear Sir, This is in regards with latest offer from Dell - "Back to College", in which certain category of laptops purchased between a specified date are eligible to avail this offer by paying an additional price of INR 1299.00 to RW Promotions, Bangalore. I already submitted all the required documents along with DD of required amount to: RW Promotions Pvt Ltd No : 24, 1st "A" Main, 7th Cross(Opp. to TVS Showroom), Vignan Nagar, Bangalore - 560075 Ph: 080- 69999921. Post validating the documents, Dell has extended my laptop's warranty by two years and also sent me Levi's voucher. But they did...
Complaint comments Read comments Complaint category Laptops / Notebooks

Dell - Reparing of CPU OPTIPLEX 390 of SSA,Bargarh, Odisha

User
 ssabargarh on Sep 2, 2014
Sir/Madam, I am bring to your notice that CPU of our office is out of order since a week. the service tag no of the system is G0FS8R1 and warranty covered up to 07.04.2015. Hence you are requested to depute your technician at an early date to shot out the problem immediately. Your faithfully Programmer, Sarva Shiksha Abhiyan, Bargarh, Odisha Mob-9437201384 & 9437209308 E-Mail- prgbargarhssa.opepa@nic.in...
Complaint comments Read comments Complaint category Computer Hardware

Dell - About dell back to college offer

User
 DIXIT PANKAJBHAI PATEL on Sep 2, 2014
Hello sir my name is dixit patel, my complain is against dell back to college offer(RW promotion Ltd).I have apply for this product and i got levis voucher but i did not get senheiser earphone and extended warranty mail.I have try to contact on 08069999921 but it always on busy mode i have also send mail to them may be 3 to 4 time but they did not reply for a single time.I am very disappointed because i do not expect this type of services from a respected organization.so please solve my problem as soon as possible mobile no-9824538075 service tag no-60K7T02 email id- dixitpatel9912@gmail.com...
Complaint comments Read comments Complaint category Laptops / Notebooks

Dell - Can't check my balance online

User
 Gaurang Sahlot on Sep 2, 2014
Following this link: http://epfoservices.in/epfo/member_balance/member_balance.php?officename=QkFOR0FMT1JF I have the PF number mentioned- KN/BN/24960/62146 on my salary slip. Filling information as per new format. Getting this response after filling the correct information: STATUS for Member ID: BG/BNG/0024960/000/0062146 Data not available. For detail's please contact respective EPF Office. Please let me know if its correct. Thanks, Gaurang. 9739505421...
Complaint comments Read comments Complaint category Business & Finances

Dell - Dell Back to College Offer- Cheating Customers

User
 P.Preeti on Sep 2, 2014
Dell - Dell Back to College Offer - Cheating customers I purchased the Dell Inspirion laptop. There was this Back to College Offer (offer worth Rs 7K). How it works is, the customer need to submit a cheque for Rs 1299/- to a third party (authorized by Dell) and they will take care of deliverying the free items and processing the additional 2 years warranty. I submitted my cheque within 10 days. RW Promotions Pvt Ltd have one land line number which will not get connected any time you try. I have dropped 2 mails to them but not a single reply. They don't reply to mails. Their number is always...
Complaint comments Read comments [1] Complaint category Laptops / Notebooks

Share this page with others

  
  

Recently Discussed
4 days ago
Dell
FAULTY LAPTOP
7 days ago
Dell
Warranty
8 days ago
Dell
Dell back to college offer promised levis voucher not received
9 days ago
Dell
Technical Problem
11 days ago
Dell
No Delivery of Laptop from CompuIndia