Claimed

Dell India Complaints & Reviews

1.3
Last updated Feb 26, 2024
Complaints 3042
Resolved
773
Unresolved
2269
Quick Links
Statistics
Share
Contacts

File a complaint to Dell India

Having problems with Dell India?

File a complaint and get it resolved by Dell India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Dell India
Customer Service Contacts

Dell India Phone Numbers

Toll free
1800 425 4026
213
160
1800 425 8045
85
83
Phone
+91 80 2506 8026
80
120

Dell India Website

Dell India Head Office Address

No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore
Kolkata
Kolkata District
West Bengal
India
560071

Dell India reviews & complaints page 53

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chandan Keskar
from Bengaluru, Karnataka
Report
Copy

Dell exclusive store policies and offers standard

Address:Bangalore, Karnataka, 560096

Whether I buy a laptop at dell exclusive store at embassy gold links and other dell store. . .
The policies should be stable as well as the offers. .
The Dell store at Egl is offering the laptop at 80, 990/-
Along with a bag and mouse. .
Since I stay at rajajinagar, I brought it from Dell store near rajajinagar but the same laptop here is for 81, 000/- but what I receive is only a bag and the shopkeeper disagrees...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
Yogendra The Genius
from Nagram, Uttar Pradesh
Report
Copy

Laptop warranty not updated

Address:Allahabad, Uttar Pradesh
Website:support.dell.com

I purchased Dell Inspiron series laptop on 07 Apr 2016 and its warranty on support.dell.com is not updated. It's showing expired in Jan 2017. Kindly update the warranty because the dealer ( an authorised dealer of Dell- Abacus Infotech, Allahabad, UP) isn't helping me with it. I'm having some issues with the laptop and am unable to get the service. I'm attaching the invoice copy....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
konvikktt
from Bengaluru, Karnataka
Report
Copy

Not fixing the laptop neither helping me out

Address:Bangalore, Karnataka, 560095

My laptop screen is cracked from the top and need to get it fixed under the Accidental Damage Protection (ADP) which is valid til May 3rd 2017 along with the warranty.

Now it was fixed once last year in June 2016, hence cannot be fixed untill june.

Now when i asked them how should i go about it. I got a very vague and bad response from them. They mentioned that they cannot fix it under ADP. By that time you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mamtaguram
from Noida, Uttar Pradesh
Report
Copy

Dell original genuine battery

Address:411040

Respected sir / madam
I Purchased the Dell Original Battery on Snapdeal online purchase.
My purchase date is 27th Jun 2016.

and today this battery is not working after mentioning Dell original battery it i.e. within one year

and I am attaching invoice copy of the same

kindly provide me good quality battery in replacement as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhishek Kanani
from Surat, Gujarat
Report
Copy

Windows problem

Address:Surat, Gujarat, 395006

My laptop hardisk had crashed which had licenced windows installed when i bought it. i had the laptop repaired in dell authorised service centre. now my windows is asking for product key. i am not able to activate windows as i do not have key. please provide the key of the original windows which i bought.

service tag of my laptop is: 5TQ7C12
REG MODEL : P57G
REG TYPE NO : P57G001...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pandiriajay
from Pune, Maharashtra
Report
Copy

Charging of battery

Address:411015

Sir my laptop(DELLLT 3543 CI3) charging last for very few minutes .. somewhat like for 45 min .. and i just purchased it 10 months later.. so i just had a small conversation with dell customer care some months later .. he was speaking rubbbish .. .. so i request you to just check it out my problem. the same happened with my friends laptop . but his brand was HP . and the service of HP is really awesome... they sent a person personally for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arvind Alapuria
from Jawad, Madhya Pradesh
Report
Copy

Bad performance problem not short out yet

Address:Gwalior, Madhya Pradesh, 474011
Website:Dell company

Hii dell me aapke laptop se poori tarh pareshaan huu bahuutt agr kahn out of 5 no, di se rating karna hoo to me mera bus chale to me mius me rating karunga...
I m mentallyy totally distrbb by this laptop
Maine jaise taise 32000 rs kharch krke mere pap ne ye laptop lliya mere teachersfaculty ne suggest kiya ki dell accah hh ar friends ne bhii meine soch kii padhai karung akuc naya accha advnace sikhunga is laptop pr pr is laptop...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
VIDHI SIGTIA
from Mumbai, Maharashtra
Report
Copy

Ref - Service request:-943339347

Address:400064
Website:dell.co.in

Dear Sir,

After repeated attempts in filling tag transfer form and having no reply, with so many calls to dell customer service with no proper solution, I regret buying dell laptop. Out of my 1 year warrranty, 3 months have already passed with no solution to my issue. My screen has some issues and i have been told that without the tag transfer I will not be attended. There is no physical form to fill for the same. This online...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
amananand011
from Muzaffarnagar, Uttar Pradesh
Report
Copy

Tag Transfer and Customer care not support

Address:New Delhi, Delhi, 110059

I have bought a laptop from USA with bill and TAX. then I will submit ownership request on 1st march 2015 Dell website. As per dell service, it take to 15 days for international transfers., But till now the transfer has not happened, then w I called the customer care, he said to me, i have arrange call back for this issue. i am ready for this . Call did not come from dell but i got a mail, He has written " I am unable to reach because your...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kulkarnirolli
from Bengaluru, Karnataka
Report
Copy

I have purchase laptop which is having trouble

Address:560097

I have purchased a dell laptop model INS 5567 on[protected] from DELL exclusive store Sadashivanagar Bangalore560003. It is having OS windows 10. This laptop is very slow. On enquiry from the store, the guy said this model works very slow, they can't help. You can't imagine it is slower than the laptop which I purchased 12 years back. Kindly help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gajapathy mannarasu
from Delhi, Delhi
Report
Copy

No responsibility

Address:600107

I have called dell customer care no to order battery for my lattitude laptop. but the executives transferred me for many departments but no one is answered me. i had gave my service vode for more than 10 executives but none served me. here after i will not go for dell. similliarly i had faced simmiliar problem for the past 2 months. no one s ready to send quotation....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SaraGana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell Show Room in Chennai at 1070A, Munusamy Salai,, K K Nagar, Chennai, Tamil Nadu 600078

Address:Chennai, Tamil Nadu, 600078

I had purchased a dell Desktop + Monitor yesterday from this particular Dell Showroom in Chennai (1070A, Munusamy Salai, , K K Nagar, Chennai, Tamil Nadu 600078). This place has horrible customer service. The guy in charge (Mayilswamy) did not have any brochure or any written details mentioning about the product and quoted a random price. When I mentioned the Ubuntu version of the same product is at least a 5000 Rs less online than what he...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarvesh331
from Chennai, Tamil Nadu
Report
Copy

Fake seller of Dell laptop

Address:Chennai, Tamil Nadu, 600073
Website:[email protected]

Laptopzone care in Spencer plaza chennai is selling fake items...they sold me a Dell laptop through eBay..they gave me 1 year warranty...but they gave false warranty...they sold laptop in August 2016 only...but it was shipped from Canada in November 2016 according to data provided on dell website with serial number of my laptop...so they are fraud and cheating people with false promises...plz get me justice...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prasad Hublikar
from Mumbai, Maharashtra
Report
Copy

Bad service , not giving warranty, defective motherboard, not giving me refund

Address:Thane, Maharashtra, 400601

My name is Prasad Hublikar, my laptop service tag no. 8V8H7BS
I had submitted my laptop in Thane dell service Center near talao pali, thane west

Engineer at the said service center had suggested me to replace mother board of mentioned laptop and gave surety that this will resolve the issue, for sure.

I had spoken to representative at said service center to make sure that replacing of mother board will...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pushpa83
from Bengaluru, Karnataka
Report
Copy

Bad quality of product and unethical service center behaviour

Address:560066

I would like to express my disappointment for Dell product and one of its authorised service centre.
I am using Dell 5548 touch screen laptop bought in January 2016. Its just more than a year and rightside hinge between keyboard and screen came out. I went to Dell authorised service center in Marathalli Bangalore (301 & 302, Sigma Arcade, Old Airport Road, Marathahalli).
The service center people told me it will be charged...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
Yogesh Bhalekar
from Mumbai, Maharashtra
Report
Copy

Dell Networking X1026 Smart Web Managed Switch, 24x 1GbE and 2x 1GbE SFP ports.

Address:Mumbai City, Maharashtra, 400016
Website:www.computrics.com

From: Yogesh Bhalekar [mailto:[protected]@computrics.com]
Sent: Wednesday, March 1, 2017 2:28 PM
To: A, Aman
Subject: RE: Require Price

Can we have revert?

Thanks and Regards,

Yogesh Bhalekar | Director_Operations & SD |+91-[protected]
Computrics integration technologies pvt ltd.
104, Hiren Industrial Estate, Mogul Lane, Mahim, Mumbai-400 016,
www.computrics.com...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Ketan metrohm
from Vadodara, Gujarat
Report
Copy

Service Request: 944893819

Address:Vadodara, Gujarat, 390007

I register complaint on 23/02/2017 #[protected], in continuation of past complaint #[protected]. complaint#[protected], was not resolved but closed from your end, though honoring DELL procedure again register complaint #[protected]. in which it took one week to prove problem with main board which replaced under warranty. now this complaint also closed without solution due to some rule of DELL.

again honoring procedure re-register...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Damam Group
from Bengaluru, Karnataka
Report
Copy

Keyboard is not working properly

Address:560072

Keyboard supplied along with Desktop computer is not working properly which is under warranty. We contacted several times to your customer care centre through phone which was not successful

Model: Inspiron 325 (Service Tag CJHM6C2)
Invoice No. S15/1791 dtd[protected]
Dealer: Dell Exclusive Store, Rajajinagar, Bengaluru

Customer Details:
Damam Group
Email: [protected]@gmail.com
Mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anupam gautam
from Lucknow, Uttar Pradesh
Report
Copy

Not working properly

Address:Lucknow, Uttar Pradesh, 226021

I bought a laptop ( Inspiron-15 5000 series) of your company in dec 2016.My laptop had 4 GB RAM with genuine window 10, but from the very first day, I found it works very slow and I faced it's hanging problem frequently. My wallpaper also disappear regularly. I heard the very positive review about the quality of your laptops and customer support.
please resolve my problem as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Info Avana
from Chennai, Tamil Nadu
Report
Copy

Dell Unable to get Service

Address:600032

I purchased a DELL Inspiron 3000 as per following details:

Service Tag : 4RFBJ52
Express Service Code: [protected]
Date of Purchase : 16/01/2016
Merchant Name : galt technologies vijayawada
Place of Purchase : chennai, tamil nadu
Amount paid :INR 32, 899.00

I have the original Invoice/ Receipt. However, I purchased the
Laptop using my Credit Card as per following details.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy